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Penarth (PEN)

Penarth station, Stanwell Road, Penarth, Vale of Glamorgan, CF64 3DQ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:40 - 14:40
  • Opening Hours,Saturday: 07:20 - 15:20
  • Opening Hours,Sunday: Unavailable
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Contactless Pay as you go

Use Contactless Pay as you go from this station

Yes

Contactless Pay as you go note

You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.

Find out more at tfw.wales/pay-as-you-go.

Information Available

  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:40 - 14:40
  • Information Services Opening Times,Saturday: 07:20 - 15:20
  • Information Services Opening Times,Sunday: Unavailable

Outside Ticket Office hours, information can be obtained from the Help Point.

Staff Help Available

Available

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

Yes

Ticket office for advice only.

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are only made audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access to the platform from the car park.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:40 - 14:40
  • Waiting rooms,Saturday: 07:20 - 15:20
Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Available

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

Yes

Ticket office for advice only.

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:40 - 14:40
  • Waiting Rooms,Saturday: 07:20 - 15:20

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available

Spaces

15 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Public Telephones

No

Bicycle Storage

Spaces

10 spaces

5 Sheffield stands

Type of Storage

Stands

Location

On the platform

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information



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