Rugby (RUG)

Managed by Avanti West Coast 

 
Rugby station
Railway Terrace
Rugby
Warwickshire
CV21 3LA
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Seating available on all platforms. Waiting rooms available on all platforms. ​​​​​​​

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets
    Toilets available on Platform 2 and 5.
    Toilet opening hours:
    Monday to Friday:          5am to 2am
    Saturday:           5am to 2am
    Sunday: 7:45am to 1:45am
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

    Shops
 
 

Rugby

Stations made easy

Route planning around the station including maps and platforms

Show [RUG] route

 

Station Message: Alert!

All toilets on platforms 2 & 4 are out of use at Rugby station.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Compound,Stands,Wheel Racks
Storage sheltered
Yes
Storage location
64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces
Storage spaces
350

Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces.  The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday.

100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total)

23 hoops on platform 4 (2 x cycles per hoop = 46 spaces)

32 hoops on platform 2 (2 x cycles per hoop = 64 spaces)

6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)

8 hoops in car park 3 (2 x cycles per hoop = 16 spaces)

Please ask station staff for more details.

Storage CCTV
Yes
Car Park
Station Car Park 1 - Railway Terrace
Operator
Avanti West Coast
Address
Railway Terrace
Rugby
Warwickshire
CV21 3HS
Web address
https://www.avantiwestcoast.co.uk/destinations/parking
Note

For information how to get to the car park, visit the Avanti West Coast website.

Different rates apply to non-rail users. Contact a member of staff for assistance.

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
57
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£9.00
Saturday rate
£4.00
Sunday rate
£4.00
Monthly rate
£110.00
3 Monthly rate
£308.00
Annual rate
£950.00

For information, visit the Avanti West Coast website.

Different rates apply to non-rail users, please contact a member of staff for assistance.

CCTV Coverage
Yes
Car Park
Station Car Park 2 - Murray Road
Operator
Avanti West Coast
Address
Rugby Car Park 2
Murray Road
Rugby
Warwickshire
CV21 3JU
Note

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff. 

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
131  with 16 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£9.00
Saturday rate
£4.00
Sunday rate
£4.00
Monthly rate
£110.00
3 Monthly rate
£308.00
Annual rate
£950.00

 For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

 Different rates apply to non rail users, please speak to a member of staff. 

CCTV Coverage
Yes
Car Park
Station Car Park 3 - Mill Road (Multi-Story)
Operator
Avanti West Coast
Address
Multi Story Car Park
Mill Road
Rugby
Warwickshire
CV21 1PR
Note

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff. 

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
535  with 12 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£9.00
Saturday rate
£4.00
Sunday rate
£4.00
Monthly rate
£110.00
3 Monthly rate
£308.00
Annual rate
£950.00

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

 

Different rates apply to non rail users, please speak to a member of staff. 

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
Yes
Airport

Nearest Birmingham International Airport

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 20:00
Saturday 05:45 - 20:00
Sunday 08:10 - 19:50
Location

Ticket machines can be found in the booking hall.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Penalty fares
Penalty fares apply for West Midlands Trains 

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from information point,Yes - from ticket office 
Information services - opening times
Monday - Friday 05:00 - 02:00
Saturday 05:00 - 02:00
Sunday 07:45 - 01:45
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Avanti West Coast Lost Property
Customer Services

Monday - Saturday 05:00 - 01:00

Sunday 08:00 - 01:00.

Available from the Customer Information point located on platform 2.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday:          5am to 2am
Saturday:           5am to 2am
Sunday: 7:45am to 1:45am
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

An accessible toilet is available on platform 2 and 5, accessed using a RADAR key

Waiting Rooms
Yes
Waiting rooms location

Seating available on all platforms. Waiting rooms available on all platforms. ​​​​​​​

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
08000 158 123 (08000 158 124 Textphone)
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Staff help available
Yes

Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Staff help available opening times
Monday - Friday 05:00 - 02:00
Saturday 05:00 - 02:00
Sunday 07:45 - 01:45
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Category A - This station has step-free access to all platforms / the platform

 

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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