Skip to main content

Advertisement

Ryde Esplanade (RYD)

Ryde Esplanade station, The Esplanade, Ryde, Isle of Wight, PO33 2HE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday: 05:25 - 19:00
  • Opening Hours,Tuesday to Friday: 06:10 - 19:00
  • Opening Hours,Saturday: 06:15 - 17:15
  • Opening Hours,Sunday: 07:30 - 18:00
Location

Ticket office is located on platform 1.

A Ticket Vending Machine is located in the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

no

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Ryde Esplanade ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available

  • Yes - from help point

Customer Information

Unavailable

Staff Help Available

Unavailable

Customer Help Points

Yes

Customer Services Notes

Please contact our Customer Services Department on 0345 6000 650

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free access category A.

There is step-free access to the platform via a short (3.3m) ramp (1:13 gradient).

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

no

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Friday: 09:00 - 16:00
  • Waiting rooms,Saturday: 09:00 - 17:00
  • Waiting rooms,Sunday: 10:15 - 15:00
Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can be deployed from the rear and side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Unavailable

Customer Help Points

Yes

Helpline

Available

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

Help Point location

There are Help Points

Toilets

  • Toilets,Monday to Sunday: 06:00 - 19:00

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 09:00 - 16:00
  • Waiting Rooms,Saturday: 09:00 - 17:00
  • Waiting Rooms,Sunday: 10:15 - 15:00

Seating Area

Available

Sheltered waiting area

There is sheltered waiting

ATM

Available

Refreshment Facilities

Unavailable

Shops

Unavailable

Public Telephones

No

Post Boxes

Unavailable

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Located next to pier access road. Operated by Voi. For more information: Voi | E-scooters for hire in Isle of Wight

Find Another Station