Selby (SBY)

Managed by TransPennine Express 

 
Selby station
Station Road
Selby
North Yorkshire
YO8 0NW
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting rooms are available on platforms 1 and 2 when the station is staffed. Outside of these hours platforms 1 and 2 are covered by a canopy.

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

 
 

Selby

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Route planning around the station including maps and platforms

Show [SBY] route

 

Station Message: Alert!

From Sunday 19th May, the required notice period for cycle reservations on TransPennine Express will reduce to just 15 minutes.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

Don’t forget, you MUST have a reservation to take your bike on board.

Getting to and from the station

 

Bicycle parking

Stands,Wheel Racks
Storage sheltered
Yes
Storage location
Outside the station entrance and also on Platform 1.
Storage spaces
224
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA on behalf of TransPennine Express
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
130  with 3 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£3.90
Saturday rate
£3.90
Sunday rate
£3.90
Weekly rate
£17.00
Monthly rate
£47.00
3 Monthly rate
£112.00
Annual rate
£340.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

The nearest taxi rank is outside the station.

Accessible taxis

On request.

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 19:45
Saturday 06:00 - 19:45
Sunday 09:15 - 19:00

Self service ticket machine also available on Platform 1

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

The ticket machine is located on Platform 1. 

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No
AVAILABLE AT TICKET OFFICE

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Customer Services

To speak to a member of our team please call 0345 600 1671 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

From outside station entrance

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Selby station

Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location

Waiting rooms are available on platforms 1 and 2 when the station is staffed. Outside of these hours platforms 1 and 2 are covered by a canopy.

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 107 2149
Assisted travel

Please call 0800 107 2149 to book assistance at this station. 

Staff help available
Yes

Selby is an accessible station only during the hours when staff are available.

Access to Platform 2 is available during staffed hours only. Staff will assist customers to cross the line.

It is requested that customers arrive at the station 20 minutes before the departure time of their service to enable staff to carry out the assistance. Due to train movements through the station we cannot guarantee transfer between platforms if customers arrive less than 20 minutes before your train leaves.

Staff help available opening times
Monday - Friday 06:00 - 19:45
Saturday 06:00 - 19:45
Sunday 09:15 - 19:00
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Step free access is available throughout the station, however customers should note that access to platforms 2 and 3 is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. This station is Partialially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 19:45 Sunday: 09:15 - 19:00 Station staff can provide assistance throughout the station and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train as it may take time to cross the station between train movements. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station or access to platform 2 or 3 when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Wheelchairs available
Yes

Station Map

 
Station plan

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