Skip to main content

Advertisement

Shotton (SHT)

Shotton Station, Alexandra Street, Shotton, Flintshire, CH5 1DL

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 07:30 - 12:30
  • Opening Hours,Saturday: 08:45 - 13:45
  • Opening Hours,Sunday: Unavailable
Location

On platform 3.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.

To get a TFW Smartcard, visit our website: www.tfw.wales

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Arrival Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 07:30 - 12:30
  • Information Services Opening Times,Saturday: 08:45 - 12:45
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: 07:30 - 12:30
  • Staff Help Available,Saturday: 08:45 - 12:45
  • Staff Help Available,Sunday: Unavailable

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B3.

Shotton station is split into two levels. Shotton and Shotton High Level.

At Shotton (Platforms 1 and 2):

No wheelchair access to Platform 1 (to Chester).

Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

Customers are advised to travel to Flint and change trains.

Shotton High Level (Platforms 3 and 4):

No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 07:30 - 12:30
  • Waiting rooms,Saturday: 08:45 - 12:45
  • Waiting rooms,Sunday: Unavailable
Seating area

Available

Induction loop pay phones

Unavailable

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 07:30 - 12:30
  • Staff help available,Saturday: 08:45 - 12:45
  • Staff help available,Sunday: Unavailable

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

No

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 07:30 - 12:30
  • Waiting Rooms,Saturday: 08:45 - 12:45
  • Waiting Rooms,Sunday: Unavailable

Seating Area

Available

Operator

Flintshire County Council

Car Parking Availability

  • Car Parking Availability,Monday to Sunday & Public Holidays: Available

Spaces

26 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £1.50

Notes

Parking charges apply. Further information on this car park is available on Flintshire County Council's website section on parking.
Car parks (flintshire.gov.uk)


Refreshment Facilities

Unavailable

Public Telephones

No

Accessible Public Telephones

Unavailable

Bicycle Storage

Spaces

22 spaces

10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)

Type of Storage

Stands & Lockers

Location

10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.

2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station.

Find Another Station