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St Mary Cray (SMY)

St Mary Cray station, Sayes Court Road, St Mary Cray, Greater London, BR5 2PQ

The lift on platforms 3 and 4 is out of service until further notice. The nearest station with step free access is Swanley.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:10 - 19:30
  • Opening Hours,Saturday: 06:10 - 19:30
  • Opening Hours,Sunday: 08:15 - 16:40

Assistance/Help available from station staff from First to Last trains.

Location

On way in to access trains

London Fare Zone

Zone 6

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

booking hall

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

  • Staff Help Available,Monday to Sunday: Available

Customer Help Points

Yes

On platform

Customer Services Notes

This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

booking hall

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Only available when staff present

Heated waiting room on platform 1/2 and 3/4 Only available when staff present

Seating area

Available

Induction loop pay phones

Available

Public telephones are not wheelchair accessible

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available to book

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

3 spaces

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Available
Customer Help Points

Yes

On platform

Helpline

Available

*Helpline closed on Christmas Day

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Nearest accessible station
Help Point location

There are Help Points

Toilets

Available

Platform 1 + 2- Available during staffing hours

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Only available when staff present

Heated waiting room on platform 1/2 and 3/4 Only available when staff present

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

31 spaces

Accessible spaces

3 spaces

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £6.10
  • Rate per day £6.70
  • Rate on Saturday £5.20
  • Rate on Sunday £4.00
  • Rate per week £29.80
  • Rate per month £104.40
  • Rate per 3 months £310.30
  • Rate per 6 months £624.50
  • Rate per year £1121.00

Notes

Off peak evening rate (after 18:00) - £3.00

Refreshment Facilities

Unavailable

Shops

Available

Public Telephones

Yes

Accessible Public Telephones

Available

Public telephones are not wheelchair accessible

Bicycle Storage

Spaces

0 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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