Southend Airport (SIA)
Southend Airport station, Southend-on-Sea, Essex, SS2 6YF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Sunday: 06:00 - 23:00
Location
In the booking hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
Customer Help Points
Yes
Customer Services Notes
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Disabled toilet access is available 24/7 for customers who have a radar key.
Waiting rooms
Available
-
Seating area
Unavailable
Induction loop pay phones
Available
No public telephone.
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Yes, local taxi firm serves station.
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Southend Airport Car Park 1
6 spaces
Southend Airport Car Park 2
8 spaces
Accessible car park equipment
Southend Airport Car Park 1
Southend Airport Car Park 2
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Public toilets are available 04:00 to 23:00 everyday, including weekends.
Outside of these hours toilet facilities are available at London Southend Airport Terminal Building and on board train services.
Accessible Toilets
Available
Disabled toilet access is available 24/7 for customers who have a radar key.
Baby Changing
Available
Female toilets,Male toilets
Waiting Rooms
Available
-
Seating Area
Unavailable
Car park 1
Operator
Stobart
- 01228882300
- The Terminal
- Aviation Way
- Carlisle Lake District Airport
- CA6 4NZ
- http://southendairport.com/getting-to-and-from/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
166 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Notes
For a full list of car park prices, please use the 'Web address' link
Car park 2
Operator
Stobart
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
144 spaces
Accessible spaces
8 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Notes
For a full list of car park prices, please use the 'Web address' link
Refreshment Facilities
Available
Public Telephones
No
Accessible Public Telephones
Available
No public telephone.
Public Wi-Fi
Unavailable
Post Boxes
Available
Located in the Airport Terminal Building.
Bicycle Storage
Spaces
8 spaces
Location
In the car park.
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Southend Airport is adjacent to station.
