Stockport (SPT)
Stockport station, Grand Central Way, Stockport, Cheshire, SK3 9HZ
The lifts are out of order between platforms 3 and 4 and the subway at Stockport station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:10 - 20:30
- Opening Hours,Saturday: 06:30 - 19:30
- Opening Hours,Sunday: 08:00 - 19:30
Location
Ticket machines can be found on the station concourse and at the Edgley entrance
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Information Available
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:00 - 01:40
- Information Services Opening Times,Sunday: 07:00 - 01:30
- Information Services Opening Times,Monday to Friday: 05:00 - 01:15
- Information Services Opening Times,Saturday: 05:00 - 00:30
Staff Help Available
- Staff Help Available,Monday to Saturday: 04:50 - 01:15
- Staff Help Available,Sunday: 07:00 - 01:30
- Staff Help Available,Monday to Friday: 05:00 - 01:15
- Staff Help Available,Saturday: 05:00 - 00:30
Passenger Assist meeting point is on the main concourse opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Customer Services Notes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
Lifts are available to all platforms via the station subway
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
waiting rooms on platform 2, platform 3 & platform 0
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Not Specified
6 Electric Vehicle charging points
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 04:50 - 01:15
- Staff help available,Sunday: 07:00 - 01:30
- Staff help available,Monday to Friday: 05:00 - 01:15
- Staff help available,Saturday: 05:00 - 00:30
Passenger Assist meeting point is on the main concourse opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
Available
waiting rooms on platform 2, platform 3 & platform 0
Seating Area
Available
Operator
Avanti West Coast
- 0845 050 7080
- Stockport Exchange Station
- 11 Railway Road
- Stockport
- SK1 3SW
- https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
1000 spaces
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £14.50
ATM
Available
At the front of the station.
Refreshment Facilities
Available
Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
Shops
Available
Public Telephones
Yes
Post Boxes
Available
On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
Bicycle Storage
Spaces
90 spaces
20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)
20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)
18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)
Type of Storage
Lockers & Stands
Location
20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement coach services can be found at the front of the station.
The Taxi rank is situated on Station Road, outside the main entrance.
