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Stockport (SPT)

Stockport station, Grand Central Way, Stockport, Cheshire, SK3 9HZ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:10 - 20:30
  • Opening Hours,Saturday: 06:30 - 19:30
  • Opening Hours,Sunday: 08:00 - 19:30
Location

Ticket machines can be found on the station concourse and at the Edgley entrance

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

Information Available

  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:00 - 01:40
  • Information Services Opening Times,Sunday: 07:00 - 01:30
  • Information Services Opening Times,Monday to Friday: 05:00 - 01:15
  • Information Services Opening Times,Saturday: 05:00 - 00:30

Staff Help Available

  • Staff Help Available,Monday to Saturday: 04:50 - 01:15
  • Staff Help Available,Sunday: 07:00 - 01:30
  • Staff Help Available,Monday to Friday: 05:00 - 01:15
  • Staff Help Available,Saturday: 05:00 - 00:30

Passenger Assist meeting point is on the main concourse opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Customer Services Notes

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left Luggage

Unavailable

Lost Property

Available

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step-free access to all platforms / the platform

Lifts are available to all platforms via the station subway

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

waiting rooms on platform 2, platform 3 & platform 0

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Not Specified

6 Electric Vehicle charging points

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 04:50 - 01:15
  • Staff help available,Sunday: 07:00 - 01:30
  • Staff help available,Monday to Friday: 05:00 - 01:15
  • Staff help available,Saturday: 05:00 - 00:30

Passenger Assist meeting point is on the main concourse opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

Available

waiting rooms on platform 2, platform 3 & platform 0

Seating Area

Available

Operator

Avanti West Coast

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

1000 spaces

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £14.50

ATM

Available

 At the front of the station.

Refreshment Facilities

Available

Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4

Shops

Available

Public Telephones

Yes

Post Boxes

Available

On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4

Bicycle Storage

Spaces

90 spaces

20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)

20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)

18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)

Type of Storage

Lockers & Stands

Location

20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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