Last updated:Today at 22:42
Train companies affected:London Overground
Stirling (STG)
Stirling station, Goosecroft Road, Stirling, Stirlingshire, FK8 1PF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:20 - 21:00
- Opening Hours,Saturday: 06:20 - 21:00
- Opening Hours,Sunday: 08:50 - 22:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
- Staff Help Available,Monday to Friday: 05:15 - 00:00
- Staff Help Available,Saturday: 05:30 - 00:00
- Staff Help Available,Sunday: 08:30 - 23:45
Customer Help Points
Yes
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Electronic Ticket Gates
Located in the main concourse.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free access to all platform. The Passenger Assist meeting point is at the Automatic ticket gates.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Ticket barriers and gates
Available
Ticket gates to all platforms
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
- Waiting rooms,Monday to Sunday: 05:00 - 23:59
Part of station buildings - one on platform 2 and another on platform 3
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are at least 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Most taxis accessible, at front of station.
Impaired mobility set down/pick-up point available
Available
Accessible spaces
10 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:15 - 00:00
- Staff help available,Saturday: 05:30 - 00:00
- Staff help available,Sunday: 08:30 - 23:45
Customer Help Points
Yes
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Electronic Ticket Gates
Located in the main concourse.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3.
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Sunday: 05:00 - 23:59
Part of station buildings - one on platform 2 and another on platform 3
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
276 spaces
Accessible spaces
10 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £3.50
ATM
Available
Refreshment Facilities
Available
WH Smith, Coffee Vending Machines and café.
Shops
Available
WHSmith
Public Telephones
Yes
Public Wi-Fi
Available
Post Boxes
Available
Bicycle Storage
Spaces
88 spaces
Type of Storage
Lockers & Stands
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Nextbike cycle hire is available at the station. More information on the scheme can be found at www.nextbike.co.uk/en/stirling
For more information on cycling in and around Stirling can be found on the Active Travel hub Stirling pages www.stirlingactivetravelhub.org or by visiting the hub at located at Stirling station.
More Information
Transport Links
Buses pick up/drop off at Stirling bus station - Stance 14
Please click on the below link for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Nextbike cycle hire is available at the station. More information on the scheme can be found at www.nextbike.co.uk/en/stirling
For more information on cycling in and around Stirling can be found on the Active Travel hub Stirling pages www.stirlingactivetravelhub.org or by visiting the hub at located at Stirling station.
