Taunton (TAU)

Managed by Great Western Railway 

 
Taunton station
Station Approach
Taunton
Somerset
TA1 1QP
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
  • ATM machine

    ATM machine Station entrance
  • Toilets

    Toilets The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note Platform 2
  • Tourist information office

  • Shops

 
 

Taunton

Stations made easy

Route planning around the station including maps and platforms

Show [TAU] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Platforms 1 and 5
Storage spaces
82
Cycles can be carried on our trains free of charge.
Storage CCTV
Yes
PlusBike (cycle hire)
On Your Bike
on-your-bike.org
01823 259 035
located in station building, adjacent to taxi rank
Car Park
Station Car Park
Operator
APCOA Parking (UK) Limited
Phone number
0345 165 2030
Address
Station Approach
Taunton
Somerset
TA1 1QP
Web address
http://www.apcoa.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
264  with 6 accessible spaces available

Parking is free for Blue Badge holders.

 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£6.30
Weekly rate
£31.50
Monthly rate
£110.00
3 Monthly rate
£250.00
Annual rate
£775.00
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format here
Taxi
Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Accessible taxis
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down / pick up points available
Yes
Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 08:00 - 20:00

Please note: Reservations and tickets requiring reservations can only be sold between the following times: Mon - Sat 09:00 - 19:00 and Sun 10:00 - 18:00

Location
In ticket hall
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Accessible ticket machines are located at the station entrance by the ticket office.
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards validators
Yes
Smartcard Accepted
Penalty fares
Penalty fares apply for Great Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Saturday 05:30 - 23:30
Sunday 08:00 - 01:30
Monday - Friday 24 Hours a Day
 
Customer help points
Yes
Lost Property
Yes
Please register your lost property using the form on our website. It can take several days for items to turn up, we will let you know if they do.
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
Customer Services
Please see gwr.com for our current customer service contact information or alternatively contact our social media team on @gwrhelp.
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Adjacent to the taxi rank by the archway exit from Platform 2

Facilities

 
ATM Machine
Yes
Station entrance
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones
Please request staff assistance. No public phones are accessible.
Post box
Yes
Platform 2
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Refreshment facilities
Yes
Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
Toilets
Yes
Toilets Location
The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
within accessible wc's 
National key toilets
Yes
National key toilets location
Accessible wc's
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Meeting point: Gateline.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 05:30 - 23:30
Sunday 08:00 - 01:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts
Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
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