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Thatto Heath (THH)

Thatto Heath station, Thatto Heath Road, St Helens, Merseyside, WA9 5PE

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 05:50 - 23:35
  • Opening Hours,Sunday: 08:10 - 23:30
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

Available

Customer Help Points

Yes

Platforms 1&2

Customer Services Notes

08002006060

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

There are no apparent induction loops

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

- Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

no shelters only

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

No designated area is provided. Street set down only available.

Accessible spaces

0 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Available

Customer Help Points

Yes

Platforms 1&2

Helpline
  • Helpline,Monday to Sunday: Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

no shelters only

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

10 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

No designated area is provided. Street set down only available.

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Public Telephones

Yes

Bicycle Storage

Spaces

0 spaces

Location

Platform 2

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

Not available at this station.

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