Last updated:Today at 23:20
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Windermere (WDM)
Windermere station, Station Precinct, Windermere, Cumbria, LA23 1AH
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:40 - 20:45
- Opening Hours,Sunday: 11:10 - 20:40
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 06:00 - 20:45
- Information Services Opening Times,Sunday: 10:30 - 20:45
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:40 - 20:45
- Staff Help Available,Sunday: 11:10 - 20:40
Customer Help Points
Yes
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Level access to platform
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Closed until further notice
Seating area
Available
Induction loop pay phones
Available
On Station Forecourt
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a pick-up point only
Seating or waiting facilities at drop-off/ pick-up
There are seating and/or waiting facilities at this drop-off and/or pick-up point
Waiting facility type
There is seating/waiting under a canopy
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Minimum seating provision
This drop-off and/pick-up point has bench seating with backrests but without armrests
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:40 - 20:45
- Staff help available,Sunday: 11:10 - 20:40
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
These toilets are available during booking office opening hours
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
Available
Closed until further notice
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
16 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £8.80
- Rate per week £35.20
- Rate per month £135.00
- Rate per year £1408.00
Notes
The Tariff for this car park is:
Up to one hour £2.2.0
Up to 4 hours £4.40
Overnight £2.20 - (Overnight tickets can be extended the following day (via the RingGo APP)
Download and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 35723Or You can call 0113 8090070, RingGo Code 35723
Refreshment Facilities
Unavailable
Public Telephones
Yes
Accessible Public Telephones
Available
On Station Forecourt
Post Boxes
Available
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
Behind ticket office
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Country Lanes Cycle Centre - next to the station. Hire company offering full range of cycles for the entire family. Organised tours, holidays, cycling events & routes available.
Online reservations accepted. More details at www.countrylaneslakedistrict.co.uk
Nearest hire to Windermere station is Cedar Manor Hotel (10 minutes' walk from the station) - www.cedarmanor.co.uk
More Information
Transport Links
Pick up/drop off is from the station front.
What3words - diver.lend.wording
The nearest taxi rank is outside the station.
Information to plan your onward journey is available in a printable format here
Country Lanes Cycle Centre - next to the station. Hire company offering full range of cycles for the entire family. Organised tours, holidays, cycling events & routes available.
Online reservations accepted. More details at www.countrylaneslakedistrict.co.uk
Nearest hire to Windermere station is Cedar Manor Hotel (10 minutes' walk from the station) - www.cedarmanor.co.uk
