Last updated:Today at 20:51
Train companies affected:Avanti West Coast, London Northwestern Railway
Wigan Wallgate (WGW)
Wigan Wallgate station, Wallgate, Wigan, Lancashire, WN1 1BB
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 19:00
- Opening Hours,Saturday: 06:00 - 21:00
- Opening Hours,Sunday: 08:00 - 20:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 22:00
- Information Services Opening Times,Saturday: 06:00 - 21:00
- Information Services Opening Times,Sunday: 08:00 - 20:00
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
Available
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Unavailable
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Please note there are no tactile pavings at this station
Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
yes and canopy/bkg hall
Seating area
Available
Trolleys
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is partially covered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
Toilets are available using a RADAR key when the ticket office is open
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
yes and canopy/bkg hall
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
Yes
Bicycle Storage
Spaces
24 spaces
10 cycle lockers and 14 cycle stands
Type of Storage
Lockers & Stands
Location
Next to platform waiting room
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up/Drop off from Service bus stop on Wallgate
Adjacent to Wigan North Western rail station for buses to St Helen?s, Southport, Ormskirk and Warrington. Maximum distance 200 yards/183m. Busline 0871 200 2233
GMPTE 0161 228 7811
Not available at this station.
