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Wigan Wallgate (WGW)

Wigan Wallgate station, Wallgate, Wigan, Lancashire, WN1 1BB

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 19:00
  • Opening Hours,Saturday: 06:00 - 21:00
  • Opening Hours,Sunday: 08:00 - 20:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Accepts Cash & Cards

Height adjusted ticket office counter

Unavailable

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:00 - 22:00
  • Information Services Opening Times,Saturday: 06:00 - 21:00
  • Information Services Opening Times,Sunday: 08:00 - 20:00

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

Available

Customer Help Points

No

Customer Services Notes

08002006060

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Unavailable

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

  • Please note there are no tactile pavings at this station

Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Available

Accessible ticket machines

Available

Accepts Cash & Cards

Height adjusted ticket office counter

Unavailable

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Closed until further notice

yes and canopy/bkg hall

Seating area

Available

Trolleys

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

No designated area is provided. The station front may be used for set down purposes.

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is partially covered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Available

Customer Help Points

No

Helpline
  • Helpline,Monday to Sunday: Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Available

Toilets are available using a RADAR key when the ticket office is open

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Closed until further notice

yes and canopy/bkg hall

Seating Area

Available

Refreshment Facilities

Unavailable

Public Telephones

Yes

Bicycle Storage

Spaces

24 spaces

10 cycle lockers and 14 cycle stands

Type of Storage

Lockers & Stands

Location

Next to platform waiting room

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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