Whitehaven (WTH)
Managed by Northern
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
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ATM machine
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Toilets
Toilets -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Whitehaven
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 6
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6 hoops
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Northern Rail
- Address
-
-
-
- Email address
- enquires@northernrailway.co.uk
- Note
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Ticket Machine Available
or
RingGo Code 5715
Register www.MyRingGo.com or call 01138090070
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 30 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.00
- Weekly rate
- £14.00
- Monthly rate
- £45.00
- Annual rate
- £365.00
-
RingGo station code 5715
Register www.MyRingGo.com or call 01138090070
- CCTV Coverage
- No
- Onward travel information
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Busline 0871 200 2233
- Taxi
-
www.traintaxi..co.uk
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:15 - 18:30
Saturday 06:15 - 17:00
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off on the Station Car Park.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:45 - 17:45
Saturday 05:45 - 18:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Whitehaven is accessible as the station is flat, However platforms are very low and the stepping distance between platform and train may be difficult for some older and less mobile customers.
- Wheelchairs available
- No
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