Whether you’re travelling for business or pleasure, First Class provides you with a comfortable and spacious environment where you can take time out and relax.

For business customers, First Class enables you to use your journey time productively - working, preparing for a meeting or even conducting a meeting in a conducive environment.

For leisure customers, watch the world go by - read a book, listen to music or just relax...

Train Companies offering First Class services

The following Train Companies offer First Class facilities. Simply select the Train Company you are travelling with, to find out details of the First Class services they offer to customers travelling with them.

Avanti West Coast

On Monday to Friday services you can experience our new menus which have seen us search the United Kingdom to find the very best of British ingredients to use in our new, but classic British dishes. From breakfast to evening meals, we are proud to serve you with a proper British bite to eat.

More information about Avanti West Coast

Caledonian Sleeper

Caledonian Sleeper service operates overnight trains between London Euston and the main towns and cities in Scotland:
  • Sleeping cabins are equipped with everything you need for a relaxing night’s sleep: comfortable beds with blankets and fresh cotton sheets; air-conditioning; lighting with bedside controls and a concealed wash basin with shaver point and soft hand towel. All sleeping cabins are non-smoking
  • First Class Single Berth Cabins offer a private and peaceful area for a comfortable night’s sleep
  • A Host is available to serve you light snacks and drinks from the room service selection and, in the morning, you will be woken with a light breakfast accompanied by tea or coffee and a complimentary newspaper
  • A toiletry pack is provided.
More information about Caledonian Sleeper


When travelling First Class with CrossCountry (except on the Birmingham to Stansted Airport and Nottingham to Cardiff Central), you get the freedom and space to settle back in stress-free comfort and work peacefully – or just relax. You’ll be offered a range of complimentary food and drinks throughout the day, including breakfast, to make your journey as comfortable as possible.

A range of breakfast rolls are available in the morning, with the daytime menu offering tasty hot and cold sandwiches - all with vegetarian options.

Complimentary Drinks are available, including:

  • Teas including English Breakfast, Earl Grey, Peppermint and Camomile,
  • Filter and Decaffeinated Coffee
  • Hot Chocolate
  • Coca Cola & Diet Coca Cola
  • Orange Juice
  • Still or Sparkling Water
  • Alcoholic drinks can be purchased from the on-board shop.

The catering facilities including complimentary First Class refreshments will close at Plymouth on trains heading for Penzance, and will close at Edinburgh on trains heading for Glasgow or Aberdeen. Food and drink will still be available after Plymouth on trains heading for Newquay.

So sit back, relax and enjoy your journey with CrossCountry - whether you are using one of the short routes or travelling across the country.

More information about CrossCountry

East Midlands Railway

On Board

First Class customers enjoy:

  • More spacious carriages
  • Large, comfortable, reclining seats
  • Complimentary refreshments (see below)
  • The opportunity to buy tickets inclusive of both breakfast and parking


First Class ticket holders, travelling Monday to Friday, also enjoy

  • complimentary tea and coffee
  • a daily newspaper
  • small snacks
  • fruit juice in the morning
  • mineral water
  • a glass of wine on selected afternoon services

Complimentary tea and coffee is also available to all First Class ticket holders at the weekend. Simply present your ticket at the buffet bar to collect your drink. (Newspapers, snacks, juice, water and wine are only available on weekdays)

At Stations

The First Class lounges are open Monday to Friday and are a great place to work or relax while you're waiting for a train. They offer complimentary refreshments, WiFi, fax and phone services are available.

Lounges are available at:

First Class Lounges are available to customers with First Inclusive, First Plus Breakfast, First Plus Parking, First Open (Anytime) and First Class Season tickets.

PLEASE NOTE: Advance tickets cannot be used to gain access to First Class Lounges at any East Midlands Railway station.

More information about East Midlands Railway


GWR’s full First Class service is currently suspended. Their station lounges are closed and, where available, the choice of drinks and snacks on board is severely limited.

On Board

  • Quiet, relaxed atmosphere, with room to work or relax
  • Complimentary drinks and snacks served at your seat
  • Tables at every seat, with power sockets and USB points
  • Enhanced Wi-Fi
  • Complimentary newspaper

GWR’s complimentary trolley service is normally available on high-speed trains starting their journey on weekdays between 06.00 and 19.30.

At stations
Exclusive access to First Class lounges:

London Paddington – Platform 1

  • Cold/hot drinks and snacks
  • Sandwiches: Monday – Friday 12.00 – 14.00
  • Wine: Monday – Friday, 17.00 – 19.00
  • Wi-Fi throughout
  • Toilets and showers

Cardiff Central – Platform 1

  • Cold and hot drinks
  • Snacks
  • There are no toilets in this lounge

More information about GWR             

Gatwick Express

First Class areas are available on Gatwick Express services.

Wheelchair spaces are available within standard class accommodation only.

More information about Gatwick Express

Grand Central

First class passengers can expect to enjoy traditional seating patterns with wider, reclining seats and adjacent power points for phones, personal entertainment or laptops. Complimentary beverages and a regional newspaper to hand, the first class carriage is a welcome haven for those working on the move or wanting to enjoy a more relaxed and spacious environment. Curtains at the windows will offer additional privacy and shade.

Restaurant and buffet facilities will be provided for passengers ensuring the traditional high quality environment of the route is maintained.

All tables in First Class will have imprinted Monopoly®, Cluedo® and Chess Boards for those looking for some more traditional and inter-active entertainment on their journey. Pieces will be available to purchase from the buffet, or passengers are very welcome to bring their own.

More information about Grand Central

Great Northern

First Class carriages are available on Great Northern services.

More information about Great Northern

Greater Anglia

First Class carriages are available on Greater Anglia Intercity and Stansted Express services. First Class service includes:

  • larger, more comfortable seats with extra legroom
  • spacious tables from which to work
  • complimentary newspaper
  • complimentary refreshments served to you at your seat on Stansted Express services
  • complimentary refreshments on Intercity services when a Cafe Bar service is in operation

More information about Greater Anglia

Hull Trains

First Class carriages are available on Hull Trains services.

More information about Hull Trains

Heathrow Express

First Class is the most enjoyable and stress free way to travel to and from Heathrow airport.

With quicker, easier access to the terminals, plus more leg room, uninterrupted mobile coverage/Internet Wi-Fi and complimentary papers, First Class makes perfect sense. You can hang your coat, sink into an extra-large seat, and enjoy the extra leg-room.

Then, the choice is yours. Either settle down with complimentary copies of the Financial Times, magazines, or use the extendible tables to catch up on some work, and with Onboard TV, Internet Wi-Fi access and uninterrupted mobile coverage, even in tunnels you won't waste a moment.

More information about Heathrow Express

London Northwestern Railway & West Midlands Railway

London Northwestern Railway offers First Class travel on the following routes:

  • All mainline services south of Northampton
  • Northampton to Crewe via Lichfield
  • Birmingham – Liverpool
  • Birmingham - Northampton

London northwestern Railway and West Midlands Railway First Class travel offers wider, more comfortable seats with more legroom than in Standard Class, and a smaller, private compartment to either work or relax in.

The newer Desiro trains operate some of the services along these routes; they also offer power points and reclining seats.

More information about London Northwestern Railway

More information about West Midlands Railway


On Board

Travelling First class means travelling in air-conditioned carriages with superior reclining seating, extra space and plug-in points for laptops or mobile phones, an ideal environment in which to work or relax*.

You’ll enjoy complimentary, tea, coffee or mineral water together with a biscuit, and a selection of newspapers and magazines as you travel.

*some facilities may not be available on the Aberdeen - Inverness route.

More information about ScotRail


First Class areas are available on Southeastern services.

More information about Southeastern


First Class areas are available on most Southern services.

More information about Southern

South Western Railway

South Western Railway First Class ticket holders receive a complimentary hot drink on services with catering facilities that arrive at London Waterloo prior to 10.00 from Bournemouth, Portsmouth and the West of England.

More information about South Western Railway


First Class carriages are available on Thameslink services.

TransPennine Express

First Class carriages are available on TransPennine Express services.

More information about TransPennine Express

Transport for Wales

Transport for Wales - Premier Class travel

Premier Class is available on the 05:32 Holyhead to Cardiff Central and the 18:21 Cardiff Central and Holyhead services.


The normal range of First Class products will be available on this train; in addition customers holding Standard Anytime and Off Peak tickets may pay a supplement to travel in First.

Premier Class Supplements

  • This upgrade is available to holders of valid 'Anytime' or 'Off Peak tickets'. This supplement is in addition to the fare for the travel ticket. Customers holding Standard Advance Purchase must first be upgraded to an off peak or anytime ticket in addition to the supplement. Railcard reductions apply to the supplement to holders of Senior, Forces and Disabled Railcards.
  • A customer who is only travelling a part journey on this train may purchase a Standard Ticket for the complete journey and a supplement for the portion with First Class.
  • Travel is not permitted on a supplement without a travel ticket. Customers holding a supplement only should be sold a ticket as if no ticket is held.

Premier Class service

  • Full breakfast on the outward journey.
  • 3 Course Dinner on the return journey.
  • Complimentary hot or cold drinks.
  • Note on Premier Class Advance Fares and Supplements
  • It will only be possible to reserve the new First (AW1) and the First Supplement (PCU) products on this train. No other Transport for Wales train conveys First Class accommodation and it will not be possible to reserve these products on any other service.
  • In addition if a First Class reservation is requested on any other Transport for Wales service that customer will be reserved in Standard Class.

    More information about Transport for Wales


At stations

First Class Lounges are available at London King’s Cross, Leeds, Newcastle, Edinburgh Waverley, Berwick-upon-Tweed, Darlington, Wakefield Westgate and Doncaster stations.
Complimentary refreshments and newspapers are provided in all lounges. First Class lounges also give you access to complimentary internet via Wi-Fi and business facilities including faxes, photocopiers and workstations should you need them.  For your convenience, meeting rooms are available at Leeds, Newcastle and Edinburgh stations. They are equipped with all you would need to run a meeting, from flipcharts to phones. Complimentary refreshments will be delivered at regular intervals and you can order a buffet lunch if required. 

First Class Lounges are open to customers who hold one of the following ticket types:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • Holders of a First Class Lounge supplement, available for purchase with aa LNER First Advance ticket or First Class reader offer

Please be aware that First Advance and Weekend First tickets are not entitled to use the First Class Lounges. If travelling on a First Advance ticket, you can purchase a £5 supplement ticket, which allows you access into the First Class Lounge. This can be purchased on the day of travel at any LNER Travel Centre or at the time of booking your ticket online.

Onboard Facilities

The First Class service on LNER trains is ideal for both business and leisure travel, providing a perfect environment to focus on the day ahead, discuss your plans or simply unwind. The pleasant and relaxing environment of First Class also benefits from larger, more comfortable reclining seats each with its own table.

Complimentary Wi-Fi is available throughout First Class should you wish to continue to work and check messages while on board and mobile phone/personal computer plug sockets are fitted throughout our First Class coaches (with the exception of Coach J on diesel (HST) operated services).

If you are looking for a quiet, peaceful area in which to enjoy your journey, then the Quiet Coach could suit you.  This is located in coach K on our Azuma trains and coach J on diesel (HST) trains.  Passengers in the Quiet Coach are asked to respect the following rules:

  • No making or receiving mobile phone calls in this coach. Please go to the vestibule at the end of the coach to talk on the phone.
  • Use all electrical equipment in silent mode.
  • If chatting with fellow passengers, please do so quietly and with consideration for others.

All passengers travelling in First Class will receive complimentary food and drink.  For shorter journeys, passengers are offered non-alcoholic drinks and snacks while on journeys over 70 minutes passengers can look forward to something a little more substantial.  The menu varies according to time of day and the season.


Before 09:30 look forward to a great British breakfast.

During the day

Until Around 11:00 the mid-morning offer includes bacon butties, breakfast menu with vegetarian and healthy options.  From 11:00  choose from a selection of sandwiches, light lunch or a hot dish, rounded off with a piece of fruit of cake all served at your seat and accompanied by complimentary drinks from the trolley. Afternoon Tea is served on selected services between 15:00 and 16:30.


Evening meals are available on selected services departing London between 17:00 and 19:00. The evening offer is available from 19:00 including a hot option and a selection of sandwiches.  


At weekends and bank holidays passengers will be offered a light breakfast and during the day a choice of sandwiches, crisps and cake, all accompanied by hot and cold drinks.  Alcoholic drinks and hot food will be available to purchase from the CafeBar.

Complimentary drinks

Hot and cold drinks will be served all day from our trolley and served at seat. Complimentary alcoholic drinks are served to customers aged over 18 on weekday services. Alcohol is not included as part of the complimentary breakfast offer.

More information about LNER

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