Cardiff Bay (CDB)

Managed by Transport for Wales 

 
Cardiff Bay station
Bute Street
Cardiff
Cardiff
CF10 5LE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Cardiff Bay

Stations made easy

Route planning around the station including maps and platforms

Show [CDB] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
10

5 hoops

Storage CCTV
Yes
Car Park
No
Onward travel information

There is a bus stop outside the station.

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

The ticket machine(s) take cash, and major debit and credit cards.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

More information about Penalty fares

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday Closed
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
No
Lost Property
Yes
Transport for Wales
03333 211 202
Customer Services

Contact our Customer Relations team directly via the Transport for Wales Website.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Wait at the bus stop close to the station entrance on Bute Street

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Staff help available opening times
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Category B.

The platform has level access from Bute Street and Lloyd George Avenue. 

Wheelchairs available
No
Nearest station with more facilities CRS Code
Cardiff Central; 

Station Map

 
Station plan

View larger version
Stations made easy
Show [CDB] route

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