Cardiff Bay (CDB)

Cardiff Bay station
Bute Street
Cardiff
Cardiff
CF10 5LE

Station facilities

Route planning around the station including maps and platforms

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: This machine does not accept cash. Payment is by major debit and credit cards only.
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No; More information about Penalty fares

Information available from staff
Information services - opening times: Monday - Sunday Closed
Passenger Information Systems: Departure screens, Arrival screens
Customer help points: No
Lost Property: Yes; Managed by Transport for Wales; Visit our Lost Property page to submit a Lost Property form.; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Wait at the bus stop close to the station entrance on Lloyd George Avenue

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; No platform staff available. Assistance is provided by the Conductor on the train.
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note
Wheelchairs available: No
Nearest station with more facilities CRS Code: Cardiff Central;