Cleethorpes (CLE)
Managed by TransPennine Express
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Cleethorpes
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
Within car park, within station, on station concourse
- Storage spaces
- 18
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA on behalf of TransPennine Express
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 30 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £4.20
- Saturday rate
- £4.20
- Sunday rate
- £4.20
- Weekly rate
- £19.00
- Monthly rate
- £62.00
- 3 Monthly rate
- £163.00
- Annual rate
- £485.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
The nearest taxi rank is on Grant St at the top of the station approach.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:45 - 19:30
Saturday 06:45 - 19:30
Sunday 09:00 - 19:30
- Location
-
The Ticket Office is located on the station concourse.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- AVAILABLE AT TICKET OFFICE
- Penalty fares
- Penalty fares apply for TransPennine Express
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
-
To speak to a member of our team please call 0345 600 1671
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement buses will depart from the station car park.
Northern replacement buses pick up / drop off at the entrance to the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 107 2149
- Assisted travel
-
Please call 0800 107 2149 to book assistance.
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:00 - 22:00
Saturday 05:00 - 22:00
Sunday 08:00 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Level access is provided from the station entrance to all platforms. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:00 - 21:45 Sunday: 07:15 - 21:45 This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Wheelchairs available
- Yes
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