Ellesmere Port (ELP)
Managed by Merseyrail
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Cold drinks vending machine Food vending machine -
ATM machine
-
Toilets
Toilets Operating hours only -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Ellesmere Port
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 24
-
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Merseyrail
- Phone number
- 0151 555 1111
- Email address
- [email protected]
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:04 - 00:22
Sunday 07:34 - 00:22
- Number of spaces
- 109 with 0 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
-
For onward travel information click here or contact the Traveline on 0871 200 2233
- Taxi
- Accessible taxis
- Impaired mobility set down / pick up points available
- Yes
- Airport
-
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:30 - 14:00
Saturday - Sunday Closed
Sunday Closed
Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at ticket office
- Smartcards validators
- Yes
-
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
- Penalty fares
- Penalty fares apply for Merseyrail
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:59 - 14:34
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Located on Liverpool bound platform.
- Lost Property
- Yes
-
Monday - Friday 07:00 - 10:00
15:00 - 18:00
- 0151 955 2368
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off at the bus stop outside the station
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Cold drinks vending machine Food vending machine
- Toilets
- Yes
- Toilets Location
- Operating hours only
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0151 555 1111
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Friday 07:00 - 19:00
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:59 - 14:34
Sunday Closed
Saturday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only – please check details.”Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
- Wheelchairs available
- No
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