Lichfield City (LIC)

Managed by West Midlands Railway 

 
Lichfield City station
Station Road
Lichfield
Staffordshire
WS13 6HX
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

  • Toilets

    Toilets The toilets and accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1 and 2. These toilets are currently unavailable due to an ongoing issue of anti-social behaviour & vandalism.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Lichfield City

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Route planning around the station including maps and platforms

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Station Message: Alert!

All toilets are currently out of order at Lichfield City station. 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
54
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Indigo
Phone number
0330 1235 247
Address
-
-
Email address
customersupport.uk@parkindigo.com
Note
Website: https://uk.parkindigo.com/en/west-midlands-trains
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
92  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£4.50
Off peak rate
£3.20
Saturday rate
£3.20
Sunday rate
£3.20
Weekly rate
£17.00
Monthly rate
£54.00
Annual rate
£432.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes

Accessible parking bays in station forecourt

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 19:00
Location

A Ticket Vending Machine is located in the booking hall.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Staff will come out

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 23:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms

Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

 

**Lichfield City is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Station Front

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets and accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1 and 2. These toilets are currently unavailable due to an ongoing issue of anti-social behaviour & vandalism.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes


This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Staff help available opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 19:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access through Booking Hall into subway. Lift or 29 steps up to platforms 1 and 2. Accessible parking bays are in station forecourt.

Wheelchairs available
No

Station Map

 
Station plan

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