Lichfield City (LIC)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets and accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1 and 2. These toilets are currently unavailable due to an ongoing issue of anti-social behaviour & vandalism. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
Lichfield City
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- No
- Storage spaces
- 54
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- SABA UK
- Phone number
- 0330 1235 247
- Address
-
-
-
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 92 with 2 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £4.50
- Off peak rate
- £3.20
- Saturday rate
- £3.20
- Sunday rate
- £3.20
- Weekly rate
- £17.00
- Monthly rate
- £54.00
- Annual rate
- £432.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
-
Accessible parking bays in station forecourt
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 19:00
- Location
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A Ticket Vending Machine is located in the booking hall.
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Staff will come out
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 23:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
-
On both platforms
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Lichfield City is accredited by the Secure Station Scheme**
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Station Front
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Refreshment facilities
Yes
- Shops
Yes
- Toilets
Yes
- Toilets Location
- The toilets and accessible toilets (non-RADAR) are located in the Waiting Room on Platform 1 and 2. These toilets are currently unavailable due to an ongoing issue of anti-social behaviour & vandalism.
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
Yes
-
This station is staffed part time. This means that during ‘staff help available opening times’ your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:00 - 19:00
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during ‘staff help available opening times’ When station staff aren’t available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Wheelchairs available
No