Luton (LUT)

Managed by Thameslink 

 
Luton station
Station Road
Luton
Bedfordshire
LU1 2LT
 

Station facilities

  • Station seating facilities

    Station seating facilities There are heated waiting areas on platforms 1 to 4
  • Trolleys

  • Refreshments

    Note

    Coffee, concourse, Platforms 1 and 2 and 3/4 

  • ATM machine

    ATM machine ATM located in station entrance
  • Toilets

    Toilets Available during staffing hours
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Luton

Stations made easy

Route planning around the station including maps and platforms

Show [LUT] route

 

Station Message: Alert!

Step free access is unavailable throughout the station  at Luton station.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Front and rear entrances
Storage spaces
62
Storage CCTV
Yes
Car Park
Station Road Car Park
Operator
APCOA Parking UK
Web address
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
753  with 24 accessible spaces available
Accessible spaces may be used, free of charge, by Blue Badge holders. The car park is controlled by number plate recognition. You must ensure you display the full blue badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Penalty notices will be issued if you fail to register AND display a valid badge pack. 
Free of charge
No
Daily rate
£6.10
Off peak rate
£3.65
Saturday rate
£2.90
Sunday rate
£2.90
Weekly rate
£28.30
Monthly rate
£110.00
3 Monthly rate
£288.70
Annual rate
£949.30
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
YES
Impaired mobility set down / pick up points available
Yes
At the front of the station and in the station car park.
Airport
Luton Airport Parkway station is the nearest rail station to Luton Airport. A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 21:45
Saturday 05:45 - 22:00
Sunday 06:45 - 21:45
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Not possible at this station
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Thameslink 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
Monday - Sunday 24 Hours a Day
thameslinkrailway.com/lostproperty
CCTV
Yes

Facilities

 
ATM Machine
Yes
ATM located in station entrance
Public Wi-Fi
Yes
Wifi information at this station
Refreshment facilities
Yes

Coffee, concourse, Platforms 1 and 2 and 3/4 

Toilets
Yes
Toilets Location
Available during staffing hours
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
There are heated waiting areas on platforms 1 to 4
Waiting rooms opening hours

Waiting areas may only be available during staffed hours at some locations

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms.

Assistance Meeting Point is the Ticket Office.

This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Wheelchairs available
Yes
Wheelchairs available open hours

Wheelchairs may only be available when the station is staffed

Station Map

 
Station plan

View larger version
Stations made easy
Show [LUT] route

Find another station