Newark Northgate (NNG)
Managed by LNER
Station facilities
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Station seating facilities
Station seating facilities This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1
Costa Waiting Room
- Mon-Sat 05:30 - 19:00.
- Sun 09:00 - 1900
South Waiting Room
- Mon - Sat 05:30 - 23:30
- Sun 09:00 -23:30
Platform 2/3
North and South Waiting Rooms
- Mon - Sat 05:30 - 18:00
- Sun 09:00 - 18:00
Middle Waiting Room
- Mon - Sat 05:30 - 23:00
- Sun 09:00 - 23:00
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Trolleys
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Refreshments
Note Coffee shop and Café available for refreshments -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1 and between Platforms 2 and 3. The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1 or from station staff on Platform 2/3. Toilet opening hours are at all times that the station is open. -
Pay phone
Pay phone -
Internet
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Post box
Note -
Tourist information office
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Shops
Newark Northgate
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- south end of Platform 1
- Storage spaces
- 70
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35 stands accommodating 70 cycles
- Storage CCTV
- Yes
- Car Park
- North Car Park
- Operator
- London North Eastern Railway
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 289 with 14 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £12.50
- Off peak rate
- £6.25
- Saturday rate
- £6.25
- Sunday rate
- £6.25
- Weekly rate
- £50.00
- Annual rate
- £1375.00
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Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.
Simply purchase your ticket at the car park on the day.
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Newark Northgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings inc. East Coast Taxi's 01636610312
- Accessible taxis
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Advance booking advisable
- Impaired mobility set down / pick up points available
- Yes
- Metro
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Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:45 - 16:00
Saturday 08:00 - 16:00
Sunday 09:00 - 16:00
- Location
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Booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
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Collection is available for Smart tickets bought online.
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:45 - 01:15
Saturday 05:45 - 22:45
Sunday 08:45 - 00:15
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
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Monday - Friday 09:00 - 16:00
- 03457 225333
- Customer Services
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We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement Coaches leave from the front of the station.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Post box
- Yes
- Refreshment facilities
- Yes
- Coffee shop and Café available for refreshments
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1 and between Platforms 2 and 3. The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1 or from station staff on Platform 2/3. Toilet opening hours are at all times that the station is open.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a radar key. A radar key is available from the Customer Information Point on Platform 1 or from station staff on Platforms 2/3.
- Waiting Rooms
- Yes
- Waiting rooms location
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This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1
Costa Waiting Room
- Mon-Sat 05:30 - 19:00.
- Sun 09:00 - 1900
South Waiting Room
- Mon - Sat 05:30 - 23:30
- Sun 09:00 -23:30
Platform 2/3
North and South Waiting Rooms
- Mon - Sat 05:30 - 18:00
- Sun 09:00 - 18:00
Middle Waiting Room
- Mon - Sat 05:30 - 23:00
- Sun 09:00 - 23:00
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03457 225 225 or 18001 03457 225 225 (Text relay service)
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening times
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Monday - Friday 05:45 - 01:15
Saturday 05:45 - 22:30
Monday - Friday 05:45 - 01:15
Sunday 09:00 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lift available.
Newark Northgate has a RNIB Map for All located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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