Nuneaton (NUN)
Managed by London Northwestern Railway
Station facilities
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Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note Buffet -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 06:30-21:30 and Sunday 08:30-21:30. The National key toilets are located on Platform 1 (operated by a RADAR key) and Platform 6/7. A RADAR key is available from the Information Office next door to the toilet on Platform 1. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 06:00-23:00 and Sunday 08:00-23:00. The toilet facilities are not available when the Ticket Office is closed. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Nuneaton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Platform 1
- Storage spaces
- 46
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo
- Phone number
- 0330 1235 247
- Address
-
-
-
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 175 with 6 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £8.50
- Off peak rate
- £6.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Weekly rate
- £32.00
- Monthly rate
- £102.00
- Annual rate
- £816.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
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Arrow 024 7634 4444 MI 024 7638 1111 JK 024 7638 5813
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 09:00 - 21:00
None
- Location
-
A Ticket Vending Machine is located in the Booking Hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 23:30
Sunday 08:00 - 23:59
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Nuneaton station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: On site at the front of the station.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Post box
- Yes
- Refreshment facilities
- Yes
- Buffet
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 06:30-21:30 and Sunday 08:30-21:30. The National key toilets are located on Platform 1 (operated by a RADAR key) and Platform 6/7. A RADAR key is available from the Information Office next door to the toilet on Platform 1. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 06:00-23:00 and Sunday 08:00-23:00. The toilet facilities are not available when the Ticket Office is closed.
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248 997
- Assisted travel
-
If you are travelling on London Northwestern Railway or West Midlands Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
08:00 – 22:00, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
-
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 23:30
Sunday 08:00 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Steep ramp to main entrance and Booking Hall. Alternative level access direct to platform 1. Lifts to all other platforms via overbridge. Also stairs - 31 steps up to footbridge and then 29 steps down to platforms 2 and 3, or 32 steps down to platforms 4 and 5, or 24 steps down to platforms 6 and 7. Platform 1 customer lounge has 1 step to access. Hinged doors to Booking Hall. New accessible waiting room on platforms 6 and 7.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 23:30
Sunday 08:00 - 23:59
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