Northwich (NWI)

Managed by Northern 

 
Northwich station
Manchester Road
Northwich
Cheshire
CW9 5LY
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Northwich

Stations made easy

Route planning around the station including maps and platforms

Show [NWI] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
2
Storage CCTV
No
Car Park
Station Car Park
Operator
Northern
Phone number
0800 200 6060
Address
-
-
Email address
enquiries@northernrailway.co.uk
Note
Car Parking Charge £2.00 per day
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
50  with 3 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
No
Onward travel information

Busline 0871 200 2233

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 13:30
Saturday 07:15 - 14:30
Sunday Closed
Location

close to the foot of the stairs on the Manchester bound platform

Accepts cards only

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times

Information available 24/7 through the customer experience centre 0800 200 6060

 
Passenger Information Systems
Departure screens
Customer help points
No
Lost Property
Yes
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

08002006060
Customer Services
08002006060
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Buses will set down and pick up from the station car park.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

Ticket office staff can provide assistance when the station is staffed but please be aware this station is not step free, if you need assistance outside of staffing hours the conductor can assist, if you need step free access, please contact our assistance line

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Level access to Manchester platform only. Access via stepped footbridge to Chester platform. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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