Penge West (PNW)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Penge West
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Platform 1
- Storage spaces
- 8
-
Council facility
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Phone number
- 08451 272920
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 0
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Free car Park
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
- Impaired mobility set down / pick up points available
- Yes
-
In Car Park
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:00 - 10:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground Southern
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:00 - 01:09
Saturday 05:25 - 01:14
Sunday 06:37 - 00:18
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Customer Services
-
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Toilets
- Yes
- Accessible toilets
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
- Staff help available
- Yes
-
Staff is available from start to end of service
- Staff help available opening times
-
Monday - Friday 05:14 - 00:13
Saturday 05:26 - 00:13
Sunday 06:38 - 00:07
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free access to ticket office and platform 1 (to London Bridge / Highbury & Islington) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free station is Anerley
- Wheelchairs available
- No
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