St Albans City (SAC)
Managed by Thameslink
Station facilities
-
Station seating facilities
Station seating facilities Yes all platforms -
Trolleys
-
Refreshments
Note Coffee cart in Morning Peak, Cake cart in Evening Peak
-
ATM machine
ATM machine ATM located in station entrance -
Toilets
Toilets Available during staffing hours. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
St Albans City
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Station Way & Ridgmont Road
- Storage spaces
- 1150
- Storage CCTV
- Yes
- Car Park
- Ridgmont Road Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 154
- Blue Badge spaces
- Free of charge
- No
- CCTV Coverage
- No
- Car Park
- Ridgmont Road
- Operator
- APCOA Parking UK
- Web address
- https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
- Blue Badge spaces
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Car Park
- Victoria Street Multi Storey Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
- Number of spaces
- 816
- Blue Badge spaces
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- At the front of the station and in the station car park.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday 05:45 - 22:00
Saturday 06:45 - 21:15
Sunday 07:30 - 21:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Thameslink
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:45 - 22:00
Saturday 06:45 - 21:15
Sunday 07:30 - 21:45
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- ATM located in station entrance
- Public Wi-Fi
- Yes
- Wifi information at this station
- Refreshment facilities
- Yes
-
Coffee cart in Morning Peak, Cake cart in Evening Peak
- Toilets
- Yes
- Toilets Location
- Available during staffing hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- Yes all platforms
- Waiting rooms opening hours
-
Waiting rooms normally available when the station is staffed
Accessibility and mobility access
- Helpline Contact
- See below.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is the Ticket Office.
- Wheelchairs available
- Yes
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