Sevenoaks (SEV)
Managed by Southeastern
Station facilities
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Station seating facilities
Station seating facilities Unheated seating area in booking hall only available when staff are present -
Trolleys
-
Refreshments
Note Coffee kiosk and Selecta vending machine -
ATM machine
ATM machine Located in forecourt by taxi rank
-
Toilets
Toilets Booking Hall- Available during staffing hours -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Flower stall
Sevenoaks
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- car park and on station forecourt
- Storage spaces
- 211
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Car Park 4
- Operator
- APCOA Parking
- Phone number
- 0330 333 9232
- Email address
- [email protected]
- Note
-
Car Park 4
Parking for holders of:
- Season Permits
- Daily Permits
- Weekly Permits
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 528 with 4 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- Daily rate
- £8.20
- Off peak rate
- £7.50
- Saturday rate
- £1.50
- Sunday rate
- £3.70
- Weekly rate
- £36.10
- Monthly rate
- £138.90
- 3 Monthly rate
- £416.10
- 6 Monthly rate
- £815.70
- Annual rate
- £1442.30
-
Car Park 4
Parking for holders of:
- Season Permits
- Daily Permits
- Weekly Permits
- CCTV Coverage
- Yes
- Car Park
- Car Park 1 - Mobility & Motorcycles
- Operator
- APCOA Parking
- Phone number
- 0330 333 9232
- Email address
- [email protected]
- Note
-
Car Park 1 season permit holders and disabled blue badge holders using rail services only in this car park Monday to Friday, no daily or weekly parking is available Monday to Friday.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 135 with 13 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- Saturday rate
- £3.70
- Sunday rate
- £1.00
- Monthly rate
- £174.60
- 3 Monthly rate
- £524.20
- 6 Monthly rate
- £1030.90
- Annual rate
- £1817.30
-
Car Park 1 season permit holders and disabled blue badge holders using rail services only in this car park Monday to Friday, no daily or weekly parking is available Monday to Friday.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
front forecourt
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 21:00
Saturday 06:15 - 21:00
Sunday 07:15 - 21:15
Assistance/Help available from station staff from First to Last trains.
- Location
-
On way in to access trains from Tubbs Hill entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- There are standing height and wheelchair height ticket counters available.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- 4 x in booking hall 2 x rear entrance ( from Car Park 1)
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
Staffing and general services
- Information available from staff
- Yes - from information point
- Information services - opening times
-
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
On platforms and in booking hall
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
From the station forecourt adjacent to platform 4 and also from the Car park adjacent to platform 1.
Facilities
- ATM Machine
- Yes
-
Located in forecourt by taxi rank
- Refreshment facilities
- Yes
- Coffee kiosk and Selecta vending machine
- Shops
- Yes
- Type of shops available
- Flower stall
- Toilets
- Yes
- Toilets Location
- Booking Hall- Available during staffing hours
- Baby changing facilities
- Yes
- Baby changing facilities location
- Booking Hall- Available during staffing hours
- National key toilets
- Yes
- National key toilets location
- Booking Hall- Available during staffing hours
- Waiting Rooms
- Yes
- Waiting rooms location
- Unheated seating area in booking hall only available when staff are present
- Waiting rooms opening hours
-
Only available when staff present
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Assisted travel
- Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
- Helpline opening hours
-
*Helpline closed on Christmas Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to booking hall via steep ramp to station entrance. Lift access to booking hall available from Blue badge parking area. Step free access to all platforms via lift from overbridge. Stepped access to all platforms via overbridge. Only stepped access from car park adjacent to Platform 4 to the overbridge.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Assistance/Help available from station staff from First to Last trains.
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