Sydenham (London) (SYD)
Sydenham station, Sydenham Road, Sydenham, Greater London, SE26 5EU
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:10 - 20:00
- Opening Hours,Saturday: 06:10 - 20:05
- Opening Hours,Sunday: 08:10 - 15:45
London Fare Zone
Zone 3
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:09 - 01:07
- Information Services Opening Times,Saturday: 05:21 - 01:11
- Information Services Opening Times,Sunday: 06:25 - 00:30
Customer service staff are available from start until end of service, 7 days a week
Staff Help Available
- Staff Help Available,Monday to Friday: 06:10 - 20:00
- Staff Help Available,Saturday: 06:10 - 20:05
- Staff Help Available,Sunday: 08:10 - 15:45
Customer Help Points
Yes
Customer Services Notes
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
Call London Overground Customer Services 0843 222 1234 for issues related to London Overground trains, station staff and facilities.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
B2 station category. Step free platform interchange requires a 500m journey via the street. Use the Peak Hill Gardens entrance for the northbound platform. Use the Station Approach entrance for the southbound platform.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Impaired mobility set down/pick-up point available
Available
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:10 - 20:00
- Staff help available,Saturday: 06:10 - 20:05
- Staff help available,Sunday: 08:10 - 15:45
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Refreshment Facilities
Available
Coffee shop
Public Telephones
Yes
Bicycle Storage
Spaces
14 spaces
7 bike racks are available
Type of Storage
Racks
Location
Outside station on Sydenham Station Approach
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use bus stop F in Kirkdale for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop E in Kirkdale for buses towards New Cross Gate and London Bridge
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Information to plan your onward journey is available in a printable format here
