Taffs Well (TAF)

Taffs Well station
Cardiff Road
Taffs Well
Rhondda Cynon Taf
CF15 7PE

Station facilities

Pay phone	Cards and Coins

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage location: in the station car park next to the disabled bays
Storage spaces: 8; 4 hoops
Storage CCTV: Yes
Car Park: Station Car Park
Phone number: 03333211202
Opening hours: Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Number of spaces: 88 with 0 accessible spaces available
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: This machine does not accept cash. Payment is by major debit and credit cards only.
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No; More information about Penalty fares

Information available from staff: No
Passenger Information Systems: Departure screens, Arrival screens
Customer help points: Yes
Lost Property: Yes; Managed by Transport for Wales; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Wait in the station car park

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; No platform staff available at the station however assistance is provided by the Conductor on the train.
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category B2

Step free access to Platform 1 (to Cardiff) from the car park. Step free access to Platform 2 (to Pontypridd) via a lane from Cardiff Road. Access between the platforms is via a footbridge

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Wheelchairs available: No