Wick (WCK)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities Part of station building
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Trolleys
Trolleys Yes -
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located on the platform. The toilet facilities are only available during ticket office opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
Note -
Tourist information office
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Shops
Wick
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 10
- Storage CCTV
- No
- Car Park
- Station Car Park
- Address
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- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 12 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 10:10 - 17:14
Saturday 10:10 - 17:14
Sunday Closed
Scottish Bookings only
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 10:10 - 17:14
Sunday Closed
- Passenger Information Systems
- Departure screens
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
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Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
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Buses pick up/drop off from the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on the platform. The toilet facilities are only available during ticket office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
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Part of station building
- Waiting rooms opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 10:10 - 17:15
Sunday Closed
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 10:10 - 17:14
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office
- Wheelchairs available
- No
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