Last updated:Today at 22:42
Train companies affected:London Overground
Watford High Street (WFH)
Watford High Street station, 182 Watford High Street, Watford, Hertfordshire, WD17 2NW
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:30 - 10:00
- Opening Hours,Saturday: 09:30 - 12:15
London Fare Zone
Zone 8
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
New Oyster cards can be purchased from the ticket machines at this station, in addition to at the ticket office
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 04:59 - 00:56
- Information Services Opening Times,Sunday: 06:35 - 00:55
Customer service staff are available from start until end of service, 7 days a week
Staff Help Available
- Staff Help Available,Monday to Friday: Unavailable
- Staff Help Available,Saturday: Unavailable
- Staff Help Available,Sunday: Unavailable
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points
Yes
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Level access to ticket office from street.
Single island platform, accessible from entrance by staircase only
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff provide assistance where possible
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Waiting room serves both platforms
Seating area
Available
In waiting room on platform
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Contact taxi operator directly
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: Unavailable
- Staff help available,Saturday: Unavailable
- Staff help available,Sunday: Unavailable
Customer service staff are available from start until end of service, 7 days a week
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Waiting room serves both platforms
Seating Area
Available
In waiting room on platform
ATM
Available
Located on concourse
Refreshment Facilities
Available
Coffee shop with indoor seating
Shops
Available
High Street shops located nearby
Public Telephones
No
Post Boxes
Unavailable
Post Office located nearby
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop A in Lower High Street for northbound services to Watford Junction
Use Bus stop B in Lower High Street for southbound services to Harrow & Wealdstone
In Watford Town Centre - 5 minutes walk.
Watford London Underground station (Metropolitan line) is approximately 34 minutes' walk away
Green Line 724 operates a stopping service to Heathrow from Watford Junction.
