Westenhanger (WHA)

Westenhanger station
Stone Street
Westenhanger
Kent
TN25 6DE

Station facilities

Route planning around the station including maps and platforms

Car Park: Station Car Park
Operator: Southeastern
Phone number: 0345 322 7021
Opening hours
Number of spaces: 10 with 1 accessible spaces available; Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Accessible taxis: Accessible taxis are available to book
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: by entrance to platform 1
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Penalty fares: Penalty fares apply for Southeastern

Information available from staff: Yes - from help point
Information services - opening times: Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.
Passenger Information Systems: Arrival screens
Customer help points: Yes; On platform
Lost Property: Yes; Southeastern Customer Services; 0345 322 7021
Customer Services: 0345 322 7021
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Top of Stone Street.

Helpline Contact: 0345 322 7021 or Textphone 0800 783 4548
Staff help available: No
Ramp for train access: No
Step free access coverage: No
Step free access note: Step free access to platform 1 for services to London from the car park. Step access only via road overbridge for services away from London from platform 2. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Ashford International;