Walsall (WSL)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Shops
Walsall
Getting to and from the station

Bicycle parking
Stands,Lockers
- Storage sheltered
- No
- Storage spaces
- 10
-
CENTRO SCHEME 3 LOCKERS
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Walsall (WSL) Station Radio 01922 620647 TOA 01922 642020 Central 01922 633033
- Accessible taxis
-
Accessible taxis are available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:20 - 16:45
- Location
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Ticket Vending Machines are locate in the Booking Hall and on platform one.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Ticket Vending Machines are locate in the Booking Hall and on platform one.
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 07:00 - 23:00
Saturday 07:00 - 20:00
Sunday 09:20 - 16:45
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
-
On both platforms
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Walsall Station is accredited by the Secure Station Scheme**
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Station Street - Outside entrance to Platform 1
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Shops
Yes
- Toilets
Yes
- Toilets Location
- The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.
- Accessible toilets
- Yes
- Baby changing facilities
No
- National key toilets
- Yes
- Waiting Rooms
Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
Yes
-
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:20 - 16:45
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
Level access from shopping centre to Booking Hall - this entrance closed after 18.30. Alternative entrance via ramp or steps from Station Street. Additional entrance gives level access to platform 1. Step-free route from platforms 2/3 to platform 1 is approximately 250m, via the Ticket Office, bridge and side street.
- Wheelchairs available
No