Walsall (WSL)

Managed by West Midlands Railway 

 
Walsall station
Saddlers Centre
Walsall
West Midlands
WS2 9JS
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Walsall

Stations made easy

Route planning around the station including maps and platforms

Show [WSL] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands,Lockers
Storage sheltered
No
Storage spaces
10

CENTRO SCHEME 3 LOCKERS

Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Walsall (WSL) Station Radio 01922 620647 TOA 01922 642020 Central 01922 633033

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:20 - 16:45
Location

Ticket Vending Machines are locate in the Booking Hall and on platform one.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Ticket Vending Machines are locate in the Booking Hall and on platform one.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 07:00 - 23:00
Saturday 07:00 - 20:00
Sunday 09:20 - 16:45
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms

Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Walsall Station is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Station Street - Outside entrance to Platform 1

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes


This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Staff help available opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 09:20 - 16:45
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Level access from shopping centre to Booking Hall - this entrance closed after 18.30. Alternative entrance via ramp or steps from Station Street. Additional entrance gives level access to platform 1. Step-free route from platforms 2/3 to platform 1 is approximately 250m, via the Ticket Office, bridge and side street.

Wheelchairs available
No

Station Map

 
Station plan

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