Wolverhampton (WVH)
Managed by West Midlands Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Refreshment facilities available across the station.
-
ATM machine
ATM machine -
Toilets
Toilets The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops
Wolverhampton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Cycle facilities are currently located at the front of the station adjacent to the multi-storey car park whilst redevelopment works are carried out at the station.
- Storage spaces
- 86
- Storage CCTV
- Yes
- Car Park
- Multi storey
- Operator
- West Midlands Railway
- Address
-
Cornhill
Wolverhampton
West Midlands
WV1 1LE - Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 832 with 27 accessible spaces available
- Free of charge
- No
- Daily rate
- £12.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
- Metro
-
The West Midlands Metro (tram) serves Wolverhampton. For details: https://westmidlandsmetro.com/
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 06:15 - 23:59
- Location
-
Ticket machines can be found on the main concourse.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for West Midlands Trains
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Customer Services
-
The Customer Information Lounge is located in the middle of platform 1 and is manned 24 hours a day.
Customer Relations:
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Due to construction works taking place at Wolverhampton station, rail replacement buses are unable to use the short stay car park at the front of the station. For the foreseeable future rail replacement buses will pick up and drop off at bus stop AH on Lichfield Street (by the Moon Under Water public house).
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
-
Refreshment facilities available across the station.
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
passenger operated lifts to platforms
- Wheelchairs available
- Yes
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