Heworth (HEW)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Heworth
Getting to and from the station
- Car Park
No
- Onward travel information
-
No bus stop close by.
Busline 0871 200 2233
- Taxi
- Taxi rank close to the station.
- Impaired mobility set down / pick up points available
- No
- Metro
- Tyne and Wear metro station close to the station. 0191 203 3333
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Information available from Help Point 24/7.
- Passenger Information Systems
- Announcements
- Customer help points
Yes
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
- Metro bus replacement stop
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the platforms is via ramped access.
- Wheelchairs available
No