Heworth (HEW)

Managed by Northern 

 
Heworth station
Sunderland Road
Heworth
Tyne and Wear
NE10 0NE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Heworth

Stations made easy

Route planning around the station including maps and platforms

Show [HEW] route

 

Station Message: Alert!

No Metro services between Heworth and Regent Centre / Four Lane Ends from Monday 15 February to Sunday 28 February. A high frequency and accessible replacement bus service will run in the areas where Metro trains themselves are not running.  

Getting to and from the station

 
Car Park
No
Onward travel information
No bus stop close by.
Busline 0871 200 2233
Taxi
Taxi rank close to the station.
Impaired mobility set down / pick up points available
No
Metro
Tyne and Wear metro station close to the station. 0191 203 3333

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times

Information available from Help Point 24/7.

 
Passenger Information Systems
Announcements
Customer help points
Yes
Lost Property
Yes
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

08002006060
Customer Services
08002006060
Ticket gates
No
CCTV
No
Location for Rail Replacement Services
Metro bus replacement stop

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

Unstaffed station. If you need help getting on or off the train please ask the Train Conductor. 

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the platforms is via ramped access.
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
Show [HEW] route

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