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Luggage

Got your bags packed? Here’s everything you need to know about bringing luggage on the train

You’re generally welcome to bring up to 3 pieces of luggage onboard, at no extra cost. Any luggage must be packed securely and light enough to carry with ease. However, some train companies have different luggage policies, so please check their website before you travel.

Also, some items may come with an additional cost, and some items are not allowed. See below for more information.

You’ll need to carry your own luggage. If you’re disabled or have restricted mobility our Passenger Assist service can support you.

To help keep passengers and staff safe, and trains on time, luggage must not:

  • be in places reserved for wheelchair users

  • block doors or aisles, as this can cause train delays and safety issues

  • be left unattended at a station or on a train

Additional luggage charges

There may be additional luggage charges if any of the following apply:

  • You’re bringing more than 3 items

  • Your luggage occupies seats which are needed for passenger use

  • Your luggage is larger than 1 metre in any dimension

You must be able to carry large luggage without assistance. If not, it isn’t permitted onboard.

Please contact your train company if you have any questions.

Luggage that is not permitted

The following luggage items are not permitted on trains:

  • Items larger than 1 metre in any dimension that you cannot carry without assistance. This includes canoes, hang-gliders, large furniture and large musical instruments

  • Surfboards

  • Motorcycles, mopeds, motor scooters and motorised cycles

  • e-Scooters may not be permitted by a train company on their own services. Check their Cycle Policy before you travel

  • Any animal or article which may cause inconvenience to passengers due to its size or behaviour. For more information on travelling with animals, see Train Travel with Pets

Assistance with luggage

If you are a disabled or have restricted mobility, staff can help you with your luggage provided it is no more than 3 items and able to be managed by 1 person. You can request this as part of your Passenger Assistance request in advance of your journey or on your day of travel at the station. If using Passenger Assist, luggage should be packed properly and of a reasonable size, shape and weight. Staff must be able to manage the items safely.

All other passengers are responsible for their own luggage. In some stations you can make use of luggage trolleys.

Different train companies have different luggage policies on what staff can assist with. Please check the luggage allowance for the train company you are travelling with on their website before you travel.

Travel Tips

Do

  • Bring up to 3 items at no extra cost

  • Make use of luggage racks and compartments

  • Keep an eye on your belongings

  • Remember that you should be able to manage your luggage yourself, unless you have requested Passenger Assistance as a disabled or older person

Don’t

  • Put your luggage on a seat if another passenger needs it

  • Leave luggage behind

  • Think of the train as a removal van – there just isn’t room for that vintage sofa onboard!

FAQs

Yes, you can generally bring up to 3 items of luggage on the train at no extra cost, although some train companies have different policies. And if you bring more than 3 items, there may be an additional charge. Contact your train company for more information.

Yes. If you are a disabled or older person, and require assistance to enable your journey, staff can help you with your luggage, provided it is no more than 3 items. You can request this as part of your Passenger Assistance request in advance of your journey through Passenger Assist or on the day at the station.

All other passengers are responsible for their own luggage. In some stations you can make use of luggage trolleys. 

Different train companies have different luggage policies on what staff can assist with. Please check the luggage allowance for the train company you are travelling with on their website before you travel.

Yes, you can put your luggage on a seat, but only if that seat isn’t needed by another passenger. Please be considerate of your fellow travellers. If your luggage occupies a seat that is needed by somebody, there may be an additional fee.

Yes and no.

  • You may bring a large item (more than 1 metre in any dimension), but only if you are able to carry it without assistance. There may be an additional fee for such luggage

  • You may not bring any items that you cannot carry without assistance

No, motorcycles and similar vehicles are not allowed onboard.

Some train companies do not allow e-Scooters on their services, so check their Cycle Policy before you travel. Where e-Scooters are permitted they should be folded and must meet the same requirements as other items of luggage.

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