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Last updated:Today at 22:42
Train companies affected:London Overground

Southport (SOP)

Southport station, Chapel Street, Southport, Merseyside, PR8 1BE

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 05:28 - 00:37
  • Opening Hours,Sunday: 07:43 - 00:37

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Location

Station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:28 - 00:37
  • Information Services Opening Times,Sunday: 07:43 - 00:37

Staff Help Available

  • Staff Help Available,Monday to Saturday: 05:28 - 00:37
  • Staff Help Available,Sunday: 07:43 - 00:37

Customer Help Points

Yes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform” Ticket office is step free. Both platforms accessed via concourse.

Ticket barriers and gates

Available

Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

All disabled passengers will be offered assistance by station staff.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Tactile paving on platform edges

There are no tactile warnings on platforms

Wide access gates - underneath Ticket Barrier and gates

There is a staff operated wide aisle gate that is at least 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Available

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can be deployed from the rear and side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 05:28 - 00:37
  • Staff help available,Sunday: 07:43 - 00:37
Customer Help Points

Yes

Helpline
  • Helpline,Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Available

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

ATM

Available

Located on concourse

Refreshment Facilities

Available

Food vending machine

Shops

Available

Shoe repairer Wide range of shops Passport Photo Booth

Public Telephones

No

Post Boxes

Available

Outside the station

Bicycle Storage

Spaces

280 spaces

Secure cycle parking is available at the station. If you are interested in reserving secure parking further details can be found at  www.merseyrail.org

Cycle Repairs available

16 racks, 146 secure spaces

Type of Storage

Compounds & Racks

Location

in staff car park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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