Wood Street (WST)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Cold drinks vending machine Food vending machine -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Wood Street
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
-
Located outside station
- Storage spaces
- 4
-
4 sheffield stand spaces
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
- Transport for London buses operate from outside the station
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:30 - 10:00
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
- Penalty fares
- Penalty fares apply for London Overground
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:00 - 01:40
Saturday 05:00 - 01:40
Sunday 06:30 - 01:36
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
-
Located on the concourse, and on platforms 1 and 2.
- Customer Services
- 0343 222 1234
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop V in Wood Street for northbound services to Chingford
Use Bus stop L in Wood Street for southbound services to Liverpool Street
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Post box
Yes
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Cold drinks vending machine Food vending machine
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Helpline opening hours
-
Monday - Friday 09:00 - 17:00
- Staff help available
Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Staff help available opening times
-
Monday - Friday 06:00 - 17:40
Saturday 06:00 - 17:40
Sunday 08:00 - 15:40
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
-
There is no step free access to platforms.
- Wheelchairs available
No