Off-Peak Family Travelcard

Ticket offices and travel centres, self-service ticket machines at stations, rail-appointed travel agents, online at most train company websites or through other online retailers or train company telesales offices.

This ticket can be purchased in advance or immediately before travel.

The outward part of the ticket is only valid for travel when accompanied by the unused return part of the same ticket.

Eligibility

Off-Peak Family Travelcard is valid only when at least 1 Adult (16+) and 1 Child (5-15 years) is travelling together. Maximum group size is 2 Adults and 4 Children

Time Restrictions

Off-Peak Day tickets may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your Off-Peak ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned.  In some circumstances you may have to pay a penalty fare.  

More Information

All tickets and travel are subject to the National Rail Conditions of Travel.

Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following day. All travel must be completed by this time.

The times when you may use your Off-Peak ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

You will also be advised of the restriction when buying your ticket.

A break of journey is permitted with an Off-Peak Family Travelcard unless otherwise indicated by a restriction shown against the ticket's Restriction Code. Within the London Fares Zones, the ticket is valid for unlimited travel.

Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following day. All travel must be completed by this time.

The times when you may use your Off-Peak ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

You will also be advised of the restriction when buying your ticket.

A break of journey is permitted with an Off-Peak Family Travelcard unless otherwise indicated by a restriction shown against the ticket's Restriction Code. Within the London Fares Zones, the ticket is valid for unlimited travel.

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £5 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket.