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Off-Peak Family Travelcard

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

Off-Peak fares are cheaper tickets for travelling on trains that are less busy. You may need to travel at specific times of the day, days of the week and sometimes on specific routes or operators.

The times when you may use your Off-Peak ticket will depend on the journey you are making and you will be advised when buying your ticket. The National Rail Journey Planner will automatically work out which tickets are valid for your journey.

An Off-Peak Day Travelcard allow customers to travel to London and enjoy unlimited travel throughout London on National Rail, London Underground, DLR, London Trams, and London Bus services within Zones 1-6.

Single or Return

Return

Operator

  • Greater Anglia
  • c2c
  • Chiltern Railways
  • Gatwick Express
  • Great Western Railway
  • London Northwestern Railway
  • West Midlands Railway
  • Southern
  • Thameslink

Standard Class Ticket Code

0CG, FTC, ZT1, ZT2, ZT3, ZT4, ZT5 & ZT6

Availability

Purchase Location

Ticket offices and travel centres, self-service ticket machines at stations, rail-appointed travel agents, online at most train company websites or through other online retailers or train company telesales offices.

Purchase Availability

This ticket can be purchased in advance or immediately before travel.

Pre-booking Requirement

None.

Reservations Compulsory

No

No, but you can reserve a seat on many longer distance services and reservations are recommended on busy services. Please note that some train services are designated as reservation only, regardless of ticket held.

Discounts

Children

Yes

Children (Aged 5 to 15 inclusive): Special flat rate applies.

Up to two children under five can travel free with each fare paying passenger.

No further Railcard discounts.

Railcards

No

Children (Aged 5 to 15 inclusive): No discount. Up to two children under five can travel free with each fare paying passenger. No Railcard discounts.

General Conditions

The outward part of the ticket is only valid for travel when accompanied by the unused return part of the same ticket.

Eligibility

Off-Peak Family Travelcard is valid only when at least 1 Adult (16+) and 1 Child (5-15 years) is travelling together. Maximum group size is 2 Adults and 4 Children

Time Restrictions

Off-Peak Day tickets may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your Off-Peak ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned.  In some circumstances you may have to pay a penalty fare.  

More Information

All tickets and travel are subject to the National Rail Conditions of Travel.

Outward Journey

Day Of Travel

Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following day. All travel must be completed by this time.

Time Of Travel

The National Rail Journey Planner will automatically work out which tickets are valid for your journey. 

The times when you may use your Off-Peak ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

You will also be advised of the restriction when buying your ticket.

Break Of Journey

A break of journey is permitted on the outward portion off a Off-Peak Day Return unless otherwise indicated by a restriction shown against the ticket's Restriction Code. Within the London Fares Zones, the ticket is valid for unlimited travel.

Return Journey

Day Of Travel

Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following day. All travel must be completed by this time.

Time Of Travel

The National Rail Journey Planner will automatically work out which tickets are valid for your journey. 

The times when you may use your Off-Peak ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

You will also be advised of the restriction when buying your ticket.

Break Of Journey

A break of journey is permitted on the outward portion off a Off-Peak Day Return unless otherwise indicated by a restriction shown against the ticket's Restriction Code. Within the London Fares Zones, the ticket is valid for unlimited travel.

Refunds

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £5 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

Changes To Travel Plans

If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refunds).