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Travelcard Season Ticket

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

Season Tickets and Travelcards allow unlimited travel between two stations for a specified period of time. Season Tickets are usually available for periods of seven days or for any period from one month to one year.

Season Tickets and Travelcards offer great savings for regular travelers and where savings can usually be made even if  travelling fewer than 5 days a week. An Annual Season Ticket offers 52 weeks' travel for the price of 40 already-discounted 7-Day Season Tickets and Travelcards.

A Travelcard allow customers to travel to London and enjoy unlimited travel throughout London on National Rail (including Elizabeth line and London Overground services), London Underground, DLR, London Trams and London Bus services within the Zones covered by the ticket.

Single or Return

Return

Operator

  • Greater Anglia
  • Transport for Wales
  • c2c
  • Chiltern Railways
  • CrossCountry
  • East Midlands Railway
  • Great Western Railway
  • TransPennine Express
  • Gatwick Express
  • Grand Central
  • Great Northern
  • Heathrow Express
  • Hull Trains
  • Island Line
  • London Northwestern Railway
  • West Midlands Railway
  • London Overground
  • London Underground
  • Merseyrail
  • Northern
  • ScotRail
  • South Western Railway
  • Southeastern
  • Southern
  • Stansted Express
  • Elizabeth line
  • Thameslink
  • Avanti West Coast
  • LNER
  • Lumo

Standard Class Ticket Code

0CH, 0CJ, 7TS, TRV, 7TA, TS7 & TRS

Availability

Purchase Location

Season Tickets and Travelcards can be bought at staffed ticket offices and online.

7-Day Season Tickets and Travelcards can also be bought at some self-service ticket machines.

PLEASE NOTE: Travelcard Seasons valid solely within the London Zones can only be issued on Oyster or train company-issued Smartcard. They are no longer available as a physical ticket.

Purchase Availability

To prevent any misuse, Season Tickets and Travelcards are not generally issued in advance unless fulfilled to a smartcard or sTicket (barcode), although Travelcard Season Tickets on Oyster can be purchased up to 30 days in advance of the first day of validity.

To minimise inconvenience to customers, the following rules apply to Seasons Tickets and Travelcards issued on printed stock:

NEW TICKETS or RENEWALS following a Break of Continuity

A ticket may be issued:

7-Day Seasons & Travelcards

  • on the start date;

  • if the start date is a Monday (or a Tuesday after a Bank Holiday), the ticket may be issued from 06:00 on the previous Sunday.

Period Seasons & Travelcards

(including Annual & Gold Cards)

  • if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket may be issued from noon on the previous Friday;

  • if the start date is another day, the ticket may be issued after noon on the previous day.

  • over the Christmas and New Year holiday period these rules are generally relaxed. Please refer to local TOC instructions.

RENEWALS - Where the current ticket is SURRENDERED with NO BREAK OF CONTINUITY

A ticket may be issued:

7-Day Seasons & Travelcards

  • if the start date is a Sunday or Monday (or Tuesday after a Bank Holiday), the ticket may be issued from noon on the previous Friday.

  • if the start date is another day, the ticket may be issued after noon on the previous day.

Period Seasons & Travelcards (including Annual & Gold Cards)

  •  the ticket may be issued any time up to seven days in advance.

  • over the Christmas and New Year holiday period these rules are generally relaxed. Please refer to local TOC instructions.

Pre-booking Requirement

If buying a physical Season Ticket or Travelcard for the first time, a recent passport-type photograph for the accompanying photocard may be required.

In addition, if buying a monthly or longer Season Ticket for the first time, an application form may need to be completed so that a record can be held by the issuing retailer.

Season Ticket holders' names and addresses are recorded, as well as the validity of the Season Ticket.

Reservations Compulsory

No

No, but you can reserve a seat on many longer distance services and reservations are recommended on busy services. Please note that some train services may be designated as reservation only, regardless of ticket held.

Discounts

Children

Yes

Children (Aged 5 to 15 inclusive):  50% discount.

Up to two children under five can travel free with each fare paying passenger.

Railcards

Yes

  • Jobcentre Plus Travel Discount Card: 50% discount

  • 16-17 Saver: 50% discount

General Conditions

Season Ticket holders' names and addresses are recorded.

Special conditions applicable to the network area

Outward Journey

Day Of Travel

Any day and up to 04:29 after expiry date on ticket.

Time Of Travel

Unless otherwise stated, Season Tickets and Travelcards are valid at any time

Break Of Journey

Break of Journey may not be allowed on all permitted routes - see the National Routeing Guide for full details.

Return Journey

Day Of Travel

Any day and up to 04:29 after expiry date on ticket.

Time Of Travel

Unless otherwise stated, Season Tickets and Travelcards are valid at any time

Break Of Journey

Break of Journey may not be allowed on all permitted routes - see the National Routeing Guide for full details.

Refunds

If you no longer need your Season Ticket or Travelcard, it can be returned to the original retailer to be refunded. All Season Ticket or Travelcards must still be within their period of validity to be refunded (exceptions for sickness do not apply on evidence of non-use). You should be aware that a physical Season Ticket or Travelcard will need to be surrendered back to the original issuer, so a refund should only be requested once you have finished using it.

Any refund is calculated from the date after the Season Ticket or Travelcard was returned, and will be the difference between the price paid and the cost of a ticket or tickets for the period for which you have actually used the Season Ticket or Travelcard, up to and including the date a refund is requested. There may also be an administration charge of no more than £10. Because of the discounts on longer term Season Tickets and Travelcards, refunds are not made pro rata to the periods before and after surrender, and annual Season Tickets or Travelcards may have no cash value after 10 months and 12 days.

For Season Tickets or Travelcards held on a smartcard or mobile device, contact the original retailer for advice. 

Changes To Travel Plans

If the Season Ticket held does not cover the journey in full, has been left at home or is for Standard Class accommodation when travelling in First Class, the appropriate additional ticket must be purchased at the ticket office before travel.

Season Tickets and Travelcards can be amended during the validity to extend or decrease the area of validity. See Season Ticket Terms and Conditions for details