Autumn Sale

1 Day in Advance

Valid only on the date shown on the ticket.

Valid only at the specified time and train printed on the ticket.

Valid only at the specified time and train printed on the ticket.

Customers may not start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Not applicable.

Not applicable.

Not applicable. Advance are single tickets only.

Advance tickets are non-refundable.

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Change of Journey/Excess Fare paid

Where an excess fare has been paid up to the price of a walk-up ticket, the excess fare paid varies the terms under which the passenger can travel, but it does not alter the refund terms of the original Advance ticket.

If the passenger subsequently asks for a refund on the combination of Advance ticket, Excess Fare paid and any administration fees paid, the Advance ticket and change of journey fee remain non-refundable and a refund is only payable on the difference in fare paid. This may be subject to a refund fee of no more than £5.

If your journey is cancelled or disrupted: If the train you purchased a ticket for is cancelled or delayed by more than 60 minutes, special arrangements will be made to accommodate them on another train (although a seat cannot be guaranteed). If the train you purchased a ticket for is cancelled or delayed, and as a result you decide not to travel, a refund will be offered on completely unused tickets and you will not be charged an administration fee.

There may be rare occasions where a cheaper Advance fare becomes available closer to the time of travel, for example if a group booking is cancelled and extra seats become available. Please note that in these circumstances Advance tickets that have already been bought cannot be refunded in part or in full.