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nTrain Season Ticket (Network West Midlands)

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

Season Ticket for the 'network' (Network West Midlands PTE area).

ntrain is a Season Ticket which allows unlimited rail travel (only) in the zone or zones in which it is valid. Tickets can be bought in the following combination of zones:

Zone 1

Zone 1 & 2

Zone 1, 2 & 3

Zone 1, 2, 3 & 4

Zone 1, 2, 3, 4, & 5 [all zones]

Zone 2, 3, 4 & 5

Tickets that cover Zone 5 can also be used beyond Bloxwich North to all stations to Rugeley Trent Valley.

Tickets can be bought for periods 7 days, 4 weeks, 1 month and then any period up to one year.

nTrain Season Tickets are not valid on Metro or bus services.

Full details of the full range of tickets, periods of validity, zones and maps can be found on the Network West Midlands website.

Single or Return

Return

Operator

  • Transport for Wales
  • Chiltern Railways
  • CrossCountry
  • London Northwestern Railway
  • West Midlands Railway
  • Avanti West Coast

Standard Class Ticket Code

7CT, C28, R28, R29, R30, ACS, ND1, ND2 & ND3

Availability

Purchase Location

Available from the 'N-network' Travel Shop at Birmingham New Street station as well as at any staffed station in the Network West Midlands area.

Purchase Availability

Any day.

Pre-booking Requirement

Photocard required for purchase of Season Tickets.

Reservations Compulsory

No

No, but you can reserve a seat on many longer distance services and reservations are recommended on busy services. Please note that some train services are designated as reservation only, regardless of ticket held.

Discounts

Children

Yes

Child version available for all zones and only for the periods of 1 week, 1 month or 1 term.

Railcards

No

Child version available for all zones.

Outward Journey

Day Of Travel

Valid any day within the ticket's validity.

Time Of Travel

Valid any time within the zones stated on the ticket.

Return Journey

Day Of Travel

Valid any day within the ticket's validity.

Time Of Travel

Valid any time within the zones stated on the ticket.

Refunds

You can apply for a refund on a nTrain Season Ticket valid for seven days or more as long as your ticket still has at least seven days validity remaining or three days for seven day season tickets.

The outstanding validity of the ticket will be refunded and is calculated from the date we receive the ticket less a £10 administration fee.

To get a refund please follow the instructions below. Please note you will need to supply your original ticket not a copy:

- For tickets bought at the station you can apply for a refund at your local station

- For tickets bought online, log on to your online account fill in the relevant form

- For tickets bought online at www.networkwestmidlands.com or via the Corporate Sales Scheme can write to: Direct Sales, Centro House, 16 Summer Lane, Birmingham B19 3SD.

- For tickets bought through the Direct Debit Scheme refunds are not available, you must give at least one months notice by telephone, email or in writing of your intention to cease Direct Debit payments.  For further details call 0121 214 7550.

Changes To Travel Plans

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