Airport Advance

Available from any National Rail station, train company telesales service, or rail-appointed travel agent.

Tickets must be purchased in advance of travel and are subject to availability. They are not available for purchase on the day of travel. To secure the best fares, customers are encouraged to book as early as possible.

Ticket must be booked and seats reserved before departure.

Tickets sold subject to availability.

Not available on day of travel.

Advance Tickets

Advance tickets are valid only for the specific train(s) shown on your ticket. If you miss your booked service, you will need to purchase a new ticket to travel.

In the event of a delay during your journey, you may use the next available service(s) to complete your journey, including with other operators where appropriate.

Railcards

If you're travelling on a discounted ticket with a Railcard, you must carry your valid Railcard with you when you travel. Failure to present a valid Railcard will result in the need to purchase a new ticket.

Printed eTickets (Print-at-Home Tickets)

• The person travelling must be the payment card holder and must carry the card used for the booking.

• The payment card holder must be named as the lead passenger on the booking.

• All tickets must be printed on white A4 paper before you travel.

• eTickets are available for Airport Advance & Connections tickets.

Flight Delays - Airport Advance Tickets

If you are travelling on an Airport Advance ticket from Manchester Airport or Liverpool Airport (bus connection) and your flight is delayed, the following special concession applies:

• You may take the next available train(s) to your destination, including services with other operators.

• This concession is valid for up to 3 hours after your original train's departure time.

• If the next train to your destination is scheduled more than 3 hours later, you may use that service instead.

• Important: To use this concession, your ticket must be endorsed at a station ticket office or the Information Point on Platform 2.

Please note:

• Allow at least 1 hour between your flight’s arrival and your train’s departure to allow time for immigration, customs, and baggage collection.

• Tickets will not be endorsed if insufficient time was allowed to reach your original service.

• Flight details may be checked to confirm delays.

Customers using this concession will not have a reserved seat on the next service.

Customers are not permitted to travel on an earlier service than the one booked. Travelling earlier than your ticketed time will be considered as travelling without a valid ticket.

Please note that if a customer has purchased a Manchester Airport Advance Purchase & Connections ticket and is affected by a flight delay, they may complete the full journey shown on their ticket, provided it has been appropriately endorsed.

Date shown on ticket. Please note that if a customer has purchased a Manchester Airport Advance Purchase & Connections ticket and is affected by a flight delay, they may complete the full journey shown on their ticket, provided it has been appropriately endorsed.

Train service specified on ticket.

Customers may not start, break and resume or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Not applicable.

Not applicable. Advance are single tickets only.

Advance Tickets are non-refundable

If the train the customer purchased a ticket for is cancelled or delayed by more than 60 minutes, special arrangements will be made to accommodate them on another service (although a seat cannot be guaranteed). If, as a result, customers decide not to travel a refund will be offered on completely unused tickets and they will not charged an administration fee.

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on board the train. If customers board a train without a reservation for that service, a new ticket(s) must be purchased.

The origin, destination and Train company or route shown on the original tickets must be the same as the new tickets required.

The difference between the price paid and the cost of the next of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per single ticket for each change to a journey. If the customer(s) change to a train where a cheaper fare is available, the difference will not be refunded, but the administration charge is still applicable.

Note: This does not apply to 'Self-print' tickets as these tickets are not changeable.