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Last updated:Today at 20:37
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express

GWR Promotional Advance Fares (Standard Class)

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

GWR Promotional Advance tickets are Single (one-way) tickets for many longer and some shorter distance journeys, are available in First Class and Standard Class where appropriate. These tickets are valid only on the specific booked train(s), and are non-refundable except under the terms of the National Rail Conditions of Travel. They can be changed (for a fee) for alternate dates / times subject to availability.

Single or Return

Single

Operator

  • Great Western Railway

Standard Class Ticket Code

AVM, AVO, D4A, D4B, D4C, D4D, D4E, D4F, D4G & D4H

Availability

Purchase Location

 Available to purchase via www.gwr.com or any Booking Office at a railway station served by GWR rail services.

Purchase Availability

Tickets are valid only on the date and train service(s) shown on the ticket(s). Where applicable, valid only for travel in the class and reserved seat(s) shown on the ticket(s).

Pre-booking Requirement

Tickets must be purchased a minimum of 17 days in advance of travel, subject to availability. Generally, the earlier the ticket is booked the better the deal. Tickets are available up to 12 weeks before travel.

Reservations Compulsory

Yes

Yes.

Discounts

Children

Yes

Children aged 5 to 15 inclusive: 50% discount. Up to two children aged under 5 may travel free of charge with each fare-paying adult.

Railcards

No

Outward Journey

Day Of Travel

 Valid only on the date shown on the ticket.

Time Of Travel

Valid only at the specified time and train printed on the ticket.

Break Of Journey

Customers may not start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Return Journey

Day Of Travel

Not applicable.

Time Of Travel

Not applicable.

Break Of Journey

Not applicable. Advance fares are Single tickets only.

Refunds

Advance tickets are non-refundable, except under the terms of the National Rail Conditions of Travel.

Where an excess fare has been paid up to the price of a walk-up ticket, the excess fare paid varies the terms under which the passenger can travel, but it does not alter the refund terms of the original Advance ticket. If the passenger subsequently asks for a refund on the combination of Advance ticket plus Excess Fare plus £10 fee, the Advance ticket and £10 fee remain non-refundable and a refund is only payable on the excess fare paid, less a £10 refund fee.

If the train the customer purchased a ticket for is cancelled or delayed by more than 60 minutes, special arrangements will be made to accommodate them on another train (although a seat cannot be guaranteed). If the train the customer purchased a ticket for is cancelled or delayed and as a result, customers decide not to travel, a refund will be offered on completely unused tickets and they will not be charged an administration fee.

There may be rare occasions where a cheaper Advance fare becomes available closer to the time of travel, for example if a group booking is cancelled and extra seats become available. Please note that in these circumstances Advance tickets that have already been bought cannot be refunded in part or in full.

Changes To Travel Plans

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change. Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased. The origin, destination and Train Company or route shown on the ticket(s) must remain the same. The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per single ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded. The relevant conditions will be made clear when the ticket is bought.