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Airport Advance - Gatwick & Luton

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

Airport Advance tickets are single (one-way) tickets for selected journeys available in First Class and Standard Class, offering the best available price for each journey.

Single or Return

Single

Operator

  • Southern
  • Thameslink
  • Great Northern

Standard Class Ticket Code

JA0, JA1, JA2, JB0, JB1, JB2, JB3, JB4, JB5, JB6, JC0, JC1, JC2, JC3, JC4, JC5, JC6, JA3, JA4, JA5, JA6, JA7, JA8, JA9, JE0, JE1, JE2, JE3, JE4, JE5, JE6, JE7, JE8, JE9, JD0, JD1, JD2, JD4, JD3, JD5, JD6, JD7, JD8 & JD9

Availability

Purchase Location

Airport Advance tickets are available to buy at Ticket Offices and Travel Centres, self-service ticket machines at stations, rail-appointed travel agents, online at most train company websites or through other online retailers or train company telesales offices.

Purchase Availability

Airport Advance tickets must be purchased in advance of travel and are subject to availability.

They are not available for purchase on the day of travel.

These tickets will be available for travel on dates from Sunday 13th December 2026.

Pre-booking Requirement

Airport Advance tickets must be booked before departure.

Tickets sold subject to availability.

Not available on day of travel.

Reservations Compulsory

Yes

If you are travelling on an Airport Advance ticket from Gatwick Airport or Luton Airport and you are delayed, the following applies:

  • You may travel up to 2 hours after your original train's departure time.

  • You must continue to use the same operator's services: e.g. a Thameslink only ticket can't be used on Gatwick Express services.

  • You can't travel on an earlier service than the one booked.

Discounts

Children

Yes

Railcards

Yes

Discounts are available with the following Railcards: 16-17 Saver, 16-25, 26-30, Family & Friends, Senior, HM Forces, Veterans, Disabled Persons and Two Together Railcards.

General Conditions

Airport Advance Tickets

Airport Advance tickets are valid for the date and train service or services shown on your ticket or up to two hours after on a service run by the same operator.

In the event of a delay during your journey, you may use the next available service(s) to complete your journey, including with other operators where appropriate.

Railcards

If you're travelling on a discounted ticket with a Railcard, you must carry your valid Railcard with you when you travel. Failure to present a valid Railcard will result in the need to purchase a new ticket.

Special conditions applicable to the network area

Delays - Airport Advance Tickets

If you are travelling on an Airport Advance ticket from Gatwick Airport or Luton Airport and you are delayed, the following applies:

  • You may travel up to 2 hours after your original train's departure time.

  • You must continue to use the same operator's services: e.g. a Thameslink only ticket can't be used on Gatwick Express services.

  • You can't travel on an earlier service than the one booked.

Outward Journey

Day Of Travel

Date shown on ticket.

Time Of Travel

Train service specified on ticket or service run by the same operator up to 2 hours later.

Break Of Journey

Customers may not start, break and resume or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Return Journey

Day Of Travel

Not applicable.

Time Of Travel

Not applicable.

Break Of Journey

Not applicable.

Refunds

Airport Advance Tickets are non-refundable, unless Section 30.1 of the National Rail Conditions of Travel applies.

Changes To Travel Plans

Passengers holding Airport Advance tickets are able to travel up to 2 hours later than the time shown on their ticket. See "Special Conditions" for more information.

Changes to the date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on board the train.

If customers board a train without a reservation for that service, or one more than 2 hours later than the booked service a new ticket(s) must be purchased.

The origin, destination and Train company or route shown on the original tickets must be the same as the new tickets required.

The difference between the price paid and the cost of the next of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per single ticket for each change to a journey. If the customer(s) change to a train where a cheaper fare is available, the difference will not be refunded, but the administration charge is still applicable.

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