Luton Airport DUO Return
The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.
Terms and Conditions
Description
The Luton Airport DUO Return is available on selected journeys to and from Luton Airport and gives a 25% discount for two Adults travelling together at Off-Peak times, compared to the price of two Off-Peak Return tickets for the same journey.
Luton Airport DUO Return tickets are only valid when both people travel together, they're not valid if you travel on different services.
The times when you can use your Luton Airport DUO Return ticket will depend on the journey you're making and you will be advised when buying your ticket.
The National Rail Journey Planner will automatically work out which tickets are valid for your journey.
Single or Return
Return
Operator
- Thameslink
- Southern
- Great Northern
- Gatwick Express
Standard Class Ticket Code
LAD
Availability
Purchase Location
Luton Airport DUO Return tickets can be sold at Ticket Offices and Travel Centres, self-service ticket machines at stations, rail-appointed travel agents, online at most train company websites or through other online retailers or train company telesales offices.
Purchase Availability
Luton Airport DUO Return tickets can be bought in advance or immediately before travel. The outward part of the ticket is valid on date shown on ticket. Return travel within one calendar month.
There are no child fares or discounts available for Railcard holders, Annual Gold Card holders or holders of other discount cards.
Pre-booking Requirement
None.
Reservations Compulsory
No
Discounts
Children
No
There are no child discounts available with these tickets.
But up to two children aged under 5 can travel free with each fare paying passenger.
Plus on journeys where the Thameslink Kids for £2 ticket offer is available, up to 4 children travelling with each Luton Airport DUO Return ticket holder can travel for £2 each.
Railcards
No
There are no additional discounts for Railcard holders on Luton Airport DUO Return tickets.
General Conditions
The Luton Airport DUO Return is available on selected journeys to and from Luton Airport and gives a 25% discount for two Adults travelling together at Off-Peak times, compared to the price of two Off-Peak Return tickets for the same journey.
Luton Airport DUO Return tickets are only valid when both people travel together, they're not valid if you travel on different services.
The outward part of the ticket is only valid for travel when accompanied by the unused return part of the same ticket.
Luton Airport DUO Return tickets may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your Luton Airport DUO Return ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned. In some circumstances you may have to pay a penalty fare.
If the route shown on the ticket has a + or † symbol then the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool Street and Paddington) by either London Underground, Docklands Light Railway (DLR) or Thameslink services as appropriate to the route of the journey being made. Tickets will only be accepted by London Underground and DLR up to the last day of validity of the ticket and until 04:29 the following day. Other than to change trains, a break of journey at intermediate London Underground or DLR stations is not permitted.
All tickets and travel are subject to the National Rail Conditions of Travel.
Outward Journey
Day Of Travel
Luton Airport DUO Return tickets are valid for outward travel on the date shown on the ticket and until 04:29 the following morning.
If you cannot complete your journey on the same day you will be allowed to finish it the following day - see 'Break of journey' below.
Luton Airport DUO Return tickets are only valid when both people travel together, they're not valid if you travel on different services.
Time Of Travel
The National Rail Journey Planner will automatically work out which tickets are valid for your journey.
The times when you may use your Luton Airport DUO Return ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.
The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].
You will also be advised of the restriction when buying your ticket.
Break Of Journey
Break of journey is permitted unless otherwise indicated by a restriction shown against the ticket's Restriction Code.
Overnight break of journey - if the journey cannot be completed on the same day, the ticket may be used to continue the journey on the following day.
Unless otherwise indicated in the relevant restriction code, time restrictions apply as from the initial origin station on both days.
The appropriate restrictions for the actual day on which travel is being undertaken apply (for example, it may be that if day 1 is on Sunday, no restrictions apply, but on day 2, the Monday-Friday restrictions apply). All travel must be completed by 04:29 in the morning after this second day.
Return Journey
Day Of Travel
Luton Airport DUO Return tickets are valid for return travel within one calendar month from the start date shown on the ticket and until 04:29 in the morning after last day of validity.
Luton Airport DUO Return tickets are only valid when both people travel together, they're not valid if you travel on different services.
Time Of Travel
The National Rail Journey Planner will automatically work out which tickets are valid for your journey.
The times when you may use your Luton Airport DUO Return ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.
The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].
You will also be advised of the restriction when buying your ticket.
Break Of Journey
Break of journey is permitted on the return portion off an Luton Airport DUO Return unless otherwise indicated by a restriction shown against the ticket's Restriction Code.
Refunds
Your Luton Airport DUO Return ticket is refundable.
If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.
You may be required to pay an administration fee (up to a maximum of £5 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.
Changes To Travel Plans
If you wish to change your time of travel you can pay the difference between the cost of the Luton Airport DUO Return ticket held and the cost of the ticket that is most appropriate for the journey you need to make.
In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.
If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy).