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Hull Leisure Return

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

Hull Leisure Return tickets are fully flexible walk-up tickets with no restrictions on when you can travel on Hull Trains services

Single or Return

Return

Operator

  • Hull Trains

Standard Class Ticket Code

LWU

Availability

Purchase Location

Only available at ticket offices and Hull Train website

Reservations Compulsory

No

No, but you can reserve a seat on many longer distance services and reservations are recommended on busy services. Please note that some train services are designated as reservation only, regardless of ticket held.

Discounts

Children

Yes

Railcards

No

General Conditions

Hull Leisure Return tickets can be used at any time but require you to travel via Hull Trains services only, which will be clearly stated on the ticket.

All tickets and travel are subject to the National Rail Conditions of Travel.

Outward Journey

Day Of Travel

Hull Leisure Return tickets are valid for outward travel at any time on the date shown on the ticket and until 04:29 the following morning.

Time Of Travel

Anytime

Break Of Journey

Break of journey is allowed.

Return Journey

Day Of Travel

Hull Leisure Return tickets are valid for return travel at any time up to one calendar month from the date shown on the outward ticket.

Time Of Travel

Anytime

Break Of Journey

Break of journey is allowed.

Refunds

For tickets purchased until 31 March 2026:

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £10 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

For tickets purchased from 1 April 2026:

Refundable until 23:59 the day before the ticket becomes valid for travel.

Not refundable once the ticket has become valid for travel unless Condition 30 of the National Rail Conditions of Travel (failure of train service) applies.

In exceptional circumstances a refund may be considered on unused or part-used tickets that have become valid for travel. In such cases an application must be made to the retailer within 28 days of the expiry date of the ticket and should include the reason for non-use. Additional evidence may be requested, refunds will be on a discretionary basis, and any use made of the ticket may mean that in some circumstances no refund will be due.

Refunds are only available from the retailer that sold the tickets.

An administration fee (up to a maximum of £5 per ticket) may be applied.

Changes To Travel Plans

If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy).

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