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Family Advance (LNR & WMR)

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

The Family Advance provides a single price for a small group of up to two adults and four children, to travel using LNR and/or WMR services only. The product is sold subject to availability, on a first-come, first-served basis.

Single or Return

Single

Operator

  • West Midlands Railway
  • London Northwestern Railway

Standard Class Ticket Code

MF1, MF2, MF3, MF4, MF5, MF6, MF7 & MF8

Availability

Purchase Location

These tickets are available at any National Rail staffed ticket office, train company telesales office, online via most train company and third party websites, selected ticket vending machines and rail appointed travel agents.

Purchase Availability

Tickets are subject to availability and valid only on the date and train service(s) shown on the ticket(s).

Pre-booking Requirement

Tickets must be purchased in advance of travel, subject to availability.

Reservations Compulsory

Yes

Discounts

Children

No

Railcards

No

General Conditions

Family Advance tickets are only valid on the LNR/WMR services shown on the ticket, and are non-refundable once purchased.

These tickets cover a minimum group of 1 Adult and 1 Child and a maximum group of 2 Adults and 4 Children (aged 0-15 years). The group size must match the specified group shown on the ticket. Passengers must travel as per the specified journey, date and time shown on the ticket. No further discounts are available.

Outward Journey

Day Of Travel

Valid only on the date shown on the ticket

Time Of Travel

Valid only at the specified time and train printed on the ticket

Break Of Journey

Customers may not start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Refunds

Family Advance tickets are non – refundable

Changes To Travel Plans

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.

The origin, destination and Train Company or route shown on the ticket(s) must remain the same.

The difference between the price paid and cost of the next suitable fare for the journey is payable. An administration fee of no more than £10 may be charged per ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.

Please note: Where a Family Advance ticket has been purchased online and the ticket has either been self-printed at home or downloaded to a mobile device this may alter the rules for changing the ticket. The relevant conditions will be made clear when the ticket is bought.

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