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TfW Advance Flex Return

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

The Advance Flex Return is a semi-flexible ticket where the outward journey is only valid on booked train(s), the return journey is flexible but must be completed on the same day of the outward journey. This product is only available on Transport for Wales services.

Single or Return

Return

Operator

  • Transport for Wales

Standard Class Ticket Code

NFB

Availability

Purchase Location

Any National Rail staffed ticket office, train company telesales office, online at most train company website and selected rail appointed travel agents.

Purchase Availability

Limited availability.

Pre-booking Requirement

Tickets must be purchased in advance of travel, subject to availability.

Reservations Compulsory

Yes

A reservation is needed on the outward journey.

Discounts

Children

Yes

Railcards

Yes

Normal railcard discounts apply, with no discount for Network Railcard, Annual Gold Card holders or any other regional railcard.

Outward Journey

Day Of Travel

Valid only on the date shown on the ticket.

Time Of Travel

Valid only at the specified time(s) and train(s) printed on the ticket.

Break Of Journey

Customers cannot start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Return Journey

Day Of Travel

Valid only on the date shown on the ticket.

Time Of Travel

Valid on any Transport for Wales train

Break Of Journey

A break of journey is permitted on the return portion of the Advance Flex Return.

Refunds

The Advance Flex tickets are non-refundable, but changes may be made - see above.

Changes To Travel Plans

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.

The origin, destination or route shown on the ticket(s) must remain the same.

The difference between the price paid and cost of the next suitable fare for the journey is payable. An administration fee of no more than £10 may be charged per ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.