Conference Package (GWR)
The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.
Terms and Conditions
Description
Conference Package sold to business customers only via GWR
Single or Return
Return
Operator
- Great Western Railway
Standard Class Ticket Code
TQ2 & TQ4
First Class Ticket Code
TQ1 & TQ3
Availability
Purchase Location
GWR Business Travel only. Please email [email protected]
Purchase Availability
To purchase a Conference Fare(s) or enquire about pricing:
By phone: Please call 0345 7000 125 and press option 4, then 4. or email [email protected]
Online Booking: Access the dedicated portal via Great Western Railway Conferences or specific event registration links, select the designated conference destination in the arrival box (e.g., specific venue or city conference center code), and the discounted rate will apply automatically.
Reservations Compulsory
Yes
Ticket Validity: Outbound and Return travel is restricted to a fixed, pre-selected train and date (non-changeable). Tickets are valid exclusively on GWR services.
If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable. If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see below).
Discounts
Children
No
Railcards
No
Outward Journey
Day Of Travel
Verification Requirement: Delegates must carry proof of event attendance (such as a conference badge, confirmation email, or acceptance letter) to present to the train manager upon request.
Ticket Validity: Outbound and Return travel is restricted to a fixed, pre-selected train and date (non-changeable).
Tickets are valid exclusively on GWR services
Break Of Journey
Break of journey is not allowed
Return Journey
Day Of Travel
Verification Requirement: Delegates must carry proof of event attendance (such as a conference badge, confirmation email, or acceptance letter) to present to the train manager upon request.
Ticket Validity: Outbound and Return travel is restricted to a fixed, pre-selected train and date (non-changeable).
Tickets are valid exclusively on GWR services
Break Of Journey
Break of journey is not allowed
Refunds
Refundable until 23:59 the day before the ticket becomes valid for travel. Not refundable once the ticket has become valid for travel unless Condition 30 of the National Rail Conditions of Travel (failure of train service) applies.
In exceptional circumstances a refund may be considered on unused or part-used tickets that have become valid for travel. In such cases an application must be made to the retailer within 28 days of the expiry date of the ticket and should include the reason for non-use. Additional evidence may be requested, refunds will be on a discretionary basis, and any use made of the ticket may mean that in some circumstances no refund will be due.
Refunds are only available from the retailer that sold the tickets.
An administration fee (up to a maximum of £5 per ticket) may be applied.
Changes To Travel Plans
A ticket will need to be changed in order to travel to a destination further than where it was purchased to, change the route of the ticket, change the class of travel from Standard Class to First Class, change the date of travel, or change the time you are allowed to travel.
Changes to tickets purchased online should be made by the retailer from which the ticket was bought. Staffed station ticket offices can also make changes in most cases, provided that this is done before the start of the journey.
NOTE: A change to the date of travel can only be made BEFORE the date on which the ticket becomes valid for travel. Other alterations such as changes to the route or class of travel will be subject to a suitable alternative product being available. In some cases, it may be cheaper to purchase a new ticket.
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