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Weekday Upgrade

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

This pilot product will operate in a similar way to the long-standing Weekend Upgrade. The details of the pilot are as follows:

  • The Upgrade will be available on-board only; it cannot be purchased before boarding.

  • The Weekday Upgrade is intended to fill un-used First Class seats. The decision to make Weekday Upgrades available is at the Conductor’s discretion and should consider First Class seat reservations from future calling points (visible on the seat reservation screens) and the need to retain at least some seating for unreserved full fare First Class customers.

  • The Upgrade is only valid for a one-way journey on the service on which it is purchased.

  • Conductors may advertise the availability of Upgrades via passenger announcements.

  • The pilot will operate only on Liverpool < > Newcastle services. Services operating other routes (e.g. Redcar < > Manchester Airport or Scarborough < > Manchester Victoria) are not included.

  • The same conductor retail commission terms as Weekend First will apply.

  • The Weekday Upgrade may only be sold after 09:00 Monday-Friday.

  • The customer must retain their original ticket to exit at any gatelines.

  • The Upgrade may only be sold by the Conductor, unless the Conductor has advertised availability of the Upgrade via passenger announcements

    and

    given permission for Revenue Protection colleagues to sell the Upgrade. Otherwise, Revenue Protection colleagues should sell an excess fare or refer the customer to the conductor.

Pricing of the Weekday Upgrade will depend on the length of the journey. Selected prices for popular journeys are provided below:

During the pilot we will monitor uptake of the Weekday Upgrade and adjust stocks of catering supplies as required. We will undertake a review of the initial outcomes of the pilot in Spring 2026. If successful we will consider rolling out this product to other routes.

Single or Return

Single

Operator

  • TransPennine Express

Other Class Ticket Code

WDU

Availability

Purchase Location

The Upgrade will be available on-board only; it cannot be purchased before boarding.

Purchase Availability

The Upgrade will be available on-board only; it cannot be purchased before boarding.

The Weekday Upgrade is intended to fill un-used First Class seats. The decision to make Weekday Upgrades available is at the Conductor’s discretion and should consider First Class seat reservations from future calling points (visible on the seat reservation screens) and the need to retain at least some seating for unreserved full fare First Class customers.

Pre-booking Requirement

You can not pre-book.

Reservations Compulsory

No

N/A

Discounts

Children

No

N/A

Railcards

No

N/A

General Conditions

The Weekday Upgrade is intended to fill un-used First Class seats. The decision to make Weekday Upgrades available is at the Conductor’s discretion and should consider First Class seat reservations from future calling points (visible on the seat reservation screens) and the need to retain at least some seating for unreserved full fare First Class customers.

The customer must retain their original ticket to exit at any gatelines.

The Upgrade may only be sold by the Conductor, unless the Conductor has advertised availability of the Upgrade via passenger announcements and given permission for Revenue Protection colleagues to sell the Upgrade. Otherwise, Revenue Protection colleagues should sell an excess fare or refer the customer to the conductor.

Special conditions applicable to the network area

Issuing method; For TTK ONLY

How to retail the First Class Weekday Upgrade

On the ticket search menu, enter origin and destination.

Enter number of adults (if any children these should also be entered as adults. E.g. 1 adult 1 child should be entered as 2 adults).

Press Offline.

Scroll to the WDU product TPE Weekday Upgrade and tap the WDU product.

Press Pay and select the method of payment.

Note: The ticket can only be issued onto PRT (paper roll ticket).

Outward Journey

Day Of Travel

The Upgrade is only valid for a one-way journey on the service on which it is purchased.

Time Of Travel

The Weekday Upgrade may only be sold after 09:00 Monday-Friday.

Break Of Journey

N/A

Return Journey

Day Of Travel

N/A

Time Of Travel

N/A

Break Of Journey

N/A

Refunds

N/A

Changes To Travel Plans

N/A